Junior Member
i have deleted google authenticator from my phone not long ago
now i installed it again but i cant login to uplay
the code google authenticator provided wont work
i guess since i dont have the barcode of the image shown in the installation ?
please help !
Junior Member
Contact Ubisoft via phone asap. I had the same issue however I had never used google AUTH before.
I did however install and set it up and tried to log in as normal, like your self. However recovery code and code it self would not work.
So when I contacted Ubisoft, they confirmed the two - step security process had been initiated from another country.
Hope this helps.
