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  1. #1

    Critical Error

    Ubisoft has lost a customer in the form of my housemate on account of all the critical errors I've received, coupled with the broken characters. I hope they pay attention and get their act together in the near future.
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  2. #2
    P2P
    -Regularly a problem, in the form of players moving erratically, sometimes teleporting; games dropping; occasionally getting what looks like a kill, then finding out the player is actually still alive and attacking you to name the P2P problems I've experienced and can think of off the top of my head.

    Balance
    -Wardens can spam their overhead lights and aoe's all day long until they win the fight. If you learn to block and parry, then play warden and all you use is your AoE and overhead light, you'll be at the mid-high skill level of this game as it is. Nothing else required. If you feel like it, throw in the borderline unstoppable vortex - unstoppable by only one or two characters, unless we take into account rolling away, which is only possible if the warden's SB didn't completely starve you of stamina.

    - Shugokis were/are fundamentally broken by being able to one-hit-ko and attack using an unparryable attack. These are exploits, but the character is therefore broken. Besides that, I feel the character rewards bad players by giving the hypershield buff every X seconds.

    - Valkyries are severely underpowered in terms of damage; they have all the control in the world, and no damage to back it up.

    Stability
    - Critical errors are plaguing this game for me right now. And not just me, console players get the same errors as well. I had 4 games in a row disrupted by disconnections/ critical errors of some sort, and this is a day or two after Ubisoft's servers were ALL down, and not long before that, For Honor was inaccessible for a short period as well!

    - Windowed mode also causes my game to crash with no error message of any sort. It just, simply, crashes. This didn't happen to me in the closed or open beta.

    Basically, an unstable game with game-breaking character design at this point, with no real excuse. There was an alpha, a closed beta, and an open beta; what were they for? I can deal with balance issues, but why was I charged £40 for this broken piece of software? It was sold to me at full price under the pretence of being fully functional.
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  3. #3
    I guess I'm confused. You have problems so someone else quit?

    Originally Posted by Tezzer05 Go to original post
    Ubisoft has lost a customer in the form of my housemate on account of all the critical errors I've received, coupled with the broken characters. I hope they pay attention and get their act together in the near future.
    Share this post

  4. #4
    Housemate won't buy the game on account of all the issues the game has.
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  5. #5
    Did hey buy / does he still buy other Ubisoft games?

    Originally Posted by Tezzer05 Go to original post
    Housemate won't buy the game on account of all the issues the game has.
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  6. #6
    Originally Posted by xXl Plan B lXx Go to original post
    Did hey buy / does he still buy other Ubisoft games?
    He pretty much avoids Ubisoft for this sort of reason. He typically buys games of quality, like Overwatch or Dark Souls, and less of the AAA games from dubious devs like Ubisoft and EA. This was Ubisoft's chance to gain a new customer. Frankly, I'm still on the fence for the season pass. If the game is improved, I'll get the season pass, but right now I don't intend to get it.
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  7. #7
    So what you're saying is the guy has never bought an Ubisoft Title, avoids them because he doesn't like them. That means he's not a customer. He's a prospective customer, and it sounds like he likely wasn't going to buy the game to begin with. Not exactly a great thread with regards to accuracy.

    Originally Posted by Tezzer05 Go to original post
    He pretty much avoids Ubisoft for this sort of reason. He typically buys games of quality, like Overwatch or Dark Souls, and less of the AAA games from dubious devs like Ubisoft and EA. This was Ubisoft's chance to gain a new customer. Frankly, I'm still on the fence for the season pass. If the game is improved, I'll get the season pass, but right now I don't intend to get it.
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  8. #8
    Originally Posted by xXl Plan B lXx Go to original post
    So what you're saying is the guy has never bought an Ubisoft Title, avoids them because he doesn't like them. That means he's not a customer. He's a prospective customer, and it sounds like he likely wasn't going to buy the game to begin with. Not exactly a great thread with regards to accuracy.
    1. He doesn't buy Ubisoft games on account of the way Ubisoft treats it's customers and products, this being a prime example. Don't try to put words in my mouth.

    2. I wouldn't have mentioned losing out on anything if he hadn't ever intended to buy the game. Today's experience with what amounted to 4 'return to main menu' errors was the final nail in the broken coffin in putting him off buying this game. Why would he, when the product is faulty and the seller will give him the finger as soon as he hands over his money?

    3. I'm trying to address some serious problems, and here you are, grilling me, because I said 'Ubisoft lost a customer', instead of 'Ubisoft lost out on a customer', which amounts to the same thing. Good job, guy. You totally justify Ubisoft's treatment of their customers; or are you forgetting that I am a customer as well? Do you think their behaviour is reasonable?
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  9. #9
    Lets see if I can explain this in words you'll understand.

    Your friend doesn't buy Ubisoft games. He's not a customer. He's a potential customer.
    I didn't put words in your mouth. You called him a customer, not me.
    You attempted to come in here and throw salt at Ubisoft and couldn't even do it correctly and you're mad at me for pointing it out? That's a you problem. Don't be pissed off at me because you didn't portray the situation properly.
    Originally Posted by Tezzer05 Go to original post
    1. He doesn't buy Ubisoft games on account of the way Ubisoft treats it's customers and products, this being a prime example. Don't try to put words in my mouth.
    The road to hell is paved with the best of intentions. You've clearly portrayed his lack of belief in Ubisoft products and then you're trying to use his "sincere" interest in this game as a stepping stone to increase your foothold on your complaints. Your friend clearly doesn't like Ubisoft. He clearly didn't have any real intent on buying the game as he's clearly not very sold on any of their other offerings. All you're trying to do is curry strength to your argument with a very weak statement that someone who has never bought an Ubisoft game thought about it.
    Originally Posted by Tezzer05 Go to original post
    2. I wouldn't have mentioned losing out on anything if he hadn't ever intended to buy the game.
    I don't know why he would buy it. I'm not your friend. You're asking me to explain to you the thought process of another human being I don't even know. I can't figure out why you're in here talking about losing customers like they're worried about 1 guy who has never bought an Ubisoft product, who now isn't going to buy yet another Ubisoft product.
    Originally Posted by Tezzer05 Go to original post
    Today's experience with what amounted to 4 'return to main menu' errors was the final nail in the broken coffin in putting him off buying this game. Why would he, when the product is faulty and the seller will give him the finger as soon as he hands over his money?
    Do you have reading problems? I've clearly pointed out that Ubisoft lost out on a potential customer. You're attempting to grammar your way through this and going a pretty piss poor job of it. They lost out on someone who might not buy a product already. You've clearly portrayed your friend as anti-Ubisoft, and I've pointed that out. You then all but confirmed it and now you're trying to curry favor with your weak argument in an effort to try and show what every player already playing the game knows. There are connection issues. Sweet. Thanks Captain Obvious. You have now hit the Department of Redundancy Department level.
    Originally Posted by Tezzer05 Go to original post
    3. I'm trying to address some serious problems, and here you are, grilling me, because I said 'Ubisoft lost a customer', instead of 'Ubisoft lost out on a customer', which amounts to the same thing.
    First, I have never once said that I justified anything. Simply you're in here drumming up something that has been debated to death by saying that they lost a customer. Once again, they didn't lose a customer, and that is the entire premise of my statement to you.

    Second, you say that you're a customer as if that lends some weight to it. Are you leaving? You've never intimated that you're leaving. In fact, I find it hard to believe you're leaving because you're here providing what amounts to a poorly written critique in an effort to get the game you bought repaired. So unless you're leaving, Ubisoft still hasn't lost a customer.

    Third, you tell me not to put words in your mouth while putting words in my mouth. Gotta love the irony here. I have never justified anything. You're still missing the entire point of this discussion. I'm pretty sure I've clearly made my point abundantly clear to you so I'll leave that one alone.

    Finally, hey thanks for asking what I actually believe. It's nice to know you're not putting words in my mouth again. {Passive Aggressive Switch Off} What behavior is it that you're finding unreasonable? The Peer to Peer connection that was implemented in the game and you bought it knowing it was there. The Peer to Peer connection that had problems in the Closed Alpha, the Closed Beta and the Open Beta as well as the release? I sincerely hope you don't believe that they're purposefully attacking you and making your life miserable. The games flawed. It's not hard to decipher that.
    Originally Posted by Tezzer05 Go to original post
    You totally justify Ubisoft's treatment of their customers; or are you forgetting that I am a customer as well? Do you think their behaviour is reasonable?
    In short, You're in here to throw salt. Do a better job of it next time and I won't have to point out the flaw in your logic. Overall Grade: F-
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  10. #10
    Ugh, TLDR. You're either stupid or deliberately missing the point. Ubisoft lost out on a potential customer and risks losing out on more of my money on account of their poor attitude towards their products and customers. It's that simple.
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