[Missing Content]Purchased R6 credits, not received | Forums

[Lxrdlife10]

Bought 2400 R6 credits 2 days ago, still dont have them and support haven't answered yet.. Just says "In Progress"

It's ridiculous! I noticed there are a lot of people with the same issue. Ubisoft needs to fix the issue as soon as possible! We paid R6 credits on our real money.

[Lxrdlife10]

Here's the proof I've bought my two 1200 R6 credits from Playstation store for my PS4:
http://i.imgur.com/hAyZSkJ.jpg
http://i.imgur.com/eoWUPi8.jpg


Please help me mods! I've spend on my real money. i'd appreciate it a lot.

[ahousuke]

Same problem, 4 days old, no reply to ticket either [Ubisoft Support Ticket: 04457754

[ars1232103086]

2 days ago I bought 2400 credits, but they never came! what it is!!!! I wrote support, but I never answered!!
case number: 04476140

[Lxrdlife10]

Same problem, 4 days old, no reply to ticket either [Ubisoft Support Ticket: 04457754

It's crazy. Is that how they treat their customers? Wow. i've been waiting for over 24 hours, still no reply. I have receipt so I have proof that I've bought two 1200 R6 credits from PlayStation Store for my PS4. I want my R6 credits or my money back.

[bsagman]

I've same issue too ı bought 1200 credits ı send ticket to support 1 week ago and still waiting should we wait more ubisoft ?

[Lxrdlife10]

I got a feeling Ubisoft don't care. My friend bought R6 600 credits about 3 weeks ago and he sent a ticket to support too. Guess what? Still no reply. Absolutely ridiculous. More 90% who bought R6 credits, they didn't receive their R6 credits. We spend our REAL money on these R6 credits. This is exactly how Ubisoft treat their customers.

Help us! We have receipt. We have proof we have bought these R6 credits. Do your ****ing job! Help your customers. Come on. Do something at least. Sorry but I'm so disappointed.

You know what? I was so excited for my R6 2400 credits so I could spend on these awesome operators. Unfortunately it never happened.

They NEED to fix their game. When you buy these R6 credits you should have them instantly! Not waiting for days or weeks. Anyone else agree with me?

[Lxrdlife10]

Yesterday, I bought R6 credits for 19,99 EUR and they didnt appear in my account. This supposed to be serious company? Are you kidding me? I contacted customer support and no one replied. This is joke or what?

Case number: 04472660
Date: 03.03.2017
Order ID: 6945585

do something with it or be sure, that i will never buy anything from you.

A lot of people are having this same issue bro. We are all victims. There is nothing we can do until they manually add the credits. *Hopefully*

This game is so ****ing broken. I hope we didn't get scammed..

[f-ke]

Shameless bump

[ZoooMen]

i bought 2675 credit 3 weeks ago and i got nothing from them.... i'm really disappointed. This will be my last thing i buy from them. i should have bought titanfall 2 instead of wasting money for literally nothing.