[Missing Content]Purchased R6 credits, not received | Forums

[H1deNSeek]

http://imgur.com/a/YBq6T
I keep getting this when I try to buy something

[Gwynbleidd]

Try closing the game and verifying the game files in uPlay or Steam and try again.

[Gwynbleidd]

Please reach out to our team at support.ubi.com by clicking on "Contact Customer Support". Our technical support team will be able to help you out from there. Thanks!

[Gwynbleidd]

Have you submitted a ticket to our Support team yet?

You can do so here.

[Gwynbleidd]

Sorry for the issues caused. If you haven't yet, please submit a ticket with our team and they'll help you with this further.

Thank you!

[Selmisko]

Yesterday, I bought R6 credits for 19,99 EUR and they didnt appear in my account. This supposed to be serious company? Are you kidding me? I contacted customer support and no one replied. This is joke or what?

Case number: 04472660
Date: 03.03.2017
Order ID: 6945585

do something with it or be sure, that i will never buy anything from you.

[Selmisko]

Have you submitted a ticket to our Support team yet?

You can do so here.

I also have not received the purchased credits. Do something with it please asap.
My case number is: 04472660

[H1deNSeek]

Try closing the game and verifying the game files in uPlay or Steam and try again.

Didn't work, thanks though

[Lxrdlife10]

Hi. I didn't receive my R6 credits. I bought two 1200 R6 credits from Playstation store for my PS4. I start to get worried. How long should I wait? Seems a lot of people with same issue. Please Ubisoft! Fix the problem!

Case number: 04477144

Order Number: 15853214632 - Online ID: LXRDLIFE

Date Purchased 03/04/2017 @ 07:09 AM

Price: $9.99

Order Number: 15843713879 - Online ID: LXRDLIFE

Date Purchased 03/04/2017 @ 08:17 AM

Price: $9.99

[Svensson.]

Bought 2400 R6 credits 2 days ago, still dont have them and support haven't answered yet.. Just says "In Progress"