[Missing Content]Purchased R6 credits, not received | Forums

[Ubi-Trippn]

Hi,

I would suggest that you contact our technical support team at https://support.ubi.com as they would be more suited to assist you than myself over the forums.

Thanks

[Walkabout.cL]

Recently i've been trying to purchase some r6 credits via my steam wallet, but everytime i try to purchase the credits, i get a message saying that there was a problem with my payment, and a pop up message saying that there is no current payment methods available.

Is anyone experiencing this same issue?

Im from the LATAM region and bought the starter edition through steam

[UbiGabrinth]

Hi there. We'd recommend closing Steam entirely, opening it back up, and trying the purchase a few more times. If the issue persists then please reach out to our technical team.

[Dotter_]

i recently purchased some r6 credits and i would like to know why i did not receive them. i am wanting them to purchase operators as the grind for renown takes a while. If you can help me with this that would be nice. It has also put my friends of from buying any of the micro-transactions from your store and has made me weary from doing so in the future. The game is great but this has really put me of it.

[TitoDark57]

When I try to buy credits it tells me that something has gone wrong someone about 5 days ago that I have the same problem

[ImperielIsTaken]

Whenever i try to buy r6 credits and the in-game shop starts loading the thing on steam a message saying "something went wrong" appears.

Help(?)

[ImperielIsTaken]

https://imgur.com/gallery/U7Vz6 here's a link for u guys to see the message

[Ubi-Trippn]

Hi,
I am sorry to hear that you are experiencing connectivity issues in Rainbow Six: Siege.
Can you please try the troubleshooting steps in the link Here.

If the issue persists, could you please submit a support ticket on our support site with a description of your issue and attach an image of your port settings on your router and our Customer Support team will investigate this further for you.*

[TrapGodAnubis]

Hi, I Purchased The Rainbow Six Siege Year Two Gold Edition And I Got Everything But My R6 Credits. Can You Please Tell Me What's Going On?

[SPEEDSOFTXD]

I Bought $20 worth of R6 credits and its didn't show up in game...pls help