1. #1

    Just dance 2017 unlimited 3 mounth subscription not working

    Hello,

    I bought a 3 mounth subscription for JDU. Its in my ps4 account, i check it on both pc and my ps4, yet the game can't see it. It asks for code or sub now. When i bought it, it only said Just Dance Unlimited, now on my ps4 account it says JDU 2016 Unlimited, but i only own the JD 2017. Help me out please, it already ruined our party for tonight. Yes, I'm connected to the internet. When i click on subscribe, it directs me to the ps store, but after a brief loading it says: "This content cannot be selected at this time."

    Thanks in advance,
    Peter
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  2. #2
    UbiBlack_Widow9's Avatar Community Representative
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    Hello and welcome to the Forums,

    Please get in touch with our Support team so they can get this sorted for you.

    Thanks
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  3. #3
    I did 5 days ago, they did not reply yet. Is there any other way to contact the support center? cheers
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  4. #4
    UbiBlack_Widow9's Avatar Community Representative
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    Apr 2007
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    Hello,

    I'm sorry for your wait, they will contact you though. If you'd like to reach out to them using another method, take a look here:
    https://support.ubi.com/en-US/Contact

    Thanks
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