Asking for Refunds | Forums

[MCMojoMaster]

So I got a full refund for that POS No Mans Sky and this broken *** game is no different, Ill expect a full refund whenever these clowns decide to respond to the ticket. Hell I am only 3 hours away, I could literally drive over there smash the game into the counter and demand my money back right then and there.

[ZEONesp]

Signed dispite I know that Ubisoft dont fix their **** after grabing the cash....sadly.

[SmokeyMcPot.]

I wish I had the money for lawyers. And the time to give this many ****s about £40.

[Cerezoss]

Not sure if it has already been post before (I read though 3 pages), but according to my knowledge, if you are from a different country than the seller then 'legal representatives' of your countries have to take that up with 'legal representatives' of that country (eg. state vs state).
I found a case with two married people from the Netherlands (my friends), with two accounts running on a single PC (couldn't afford two computers) and Blizzard promptly banned both of them for having multiple accounts in the day. I don't remember which game it was (could have been WoW maybe? A few years back?).
Anyway, Dutch Law states that when you are married, unless otherwise noted in a pre-nup, both your possessions are of you both, so also a game account.
Legally, they both owned both accounts.

What eventually happened was; They had to contact the government to have them fix the issue for them, as the government would have to represent them in court against the US, according to NATO law or something.

I think it's the same case as in getting a refund here, it doesn't matter where you live, as long as you don't live in the country of origin of the seller (steam, ubisoft, etc.) there is no real ground for you to fall back onto your own country's laws and you have to contact your government.
How; I don't know, and I wouldn't be able to produce the said specific laws for the Netherlands or NATO anyway, but this is what I remember of it.

However, if you bought it from a local reseller that's a whole different story, then you can duke it out with them.

tl;dr: Just because they broke a certain law or agreement in your country doesn't mean you are automatically eligible for a refund I think, and you have to contact your government to sort this out for you.

[troops_2015]

Not sure if it has already been post before (I read though 3 pages), but according to my knowledge, if you are from a different country than the seller then 'legal representatives' of your countries have to take that up with 'legal representatives' of that country (eg. state vs state).
I found a case with two married people from the Netherlands (my friends), with two accounts running on a single PC (couldn't afford two computers) and Blizzard promptly banned both of them for having multiple accounts in the day. I don't remember which game it was (could have been WoW maybe? A few years back?).
Anyway, Dutch Law states that when you are married, unless otherwise noted in a pre-nup, both your possessions are of you both, so also a game account.
Legally, they both owned both accounts.

What eventually happened was; They had to contact the government to have them fix the issue for them, as the government would have to represent them in court against the US, according to NATO law or something.

I think it's the same case as in getting a refund here, it doesn't matter where you live, as long as you don't live in the country of origin of the seller (steam, ubisoft, etc.) there is no real ground for you to fall back onto your own country's laws and you have to contact your government.
How; I don't know, and I wouldn't be able to produce the said specific laws for the Netherlands or NATO anyway, but this is what I remember of it.

However, if you bought it from a local reseller that's a whole different story, then you can duke it out with them.

tl;dr: Just because they broke a certain law or agreement in your country doesn't mean you are automatically eligible for a refund I think, and you have to contact your government to sort this out for you.

It's really not that complicated.

If your in the EU go to https://www.google.co.uk/url?sa=t&so...L_Yt2-NAx6hKCg

In the uk you have
https://www.google.co.uk/url?sa=t&so...5FhaKlsA4z6uvA
https://www.google.co.uk/url?sa=t&so...FGaIlmvtNI0c6g
https://www.google.co.uk/url?sa=t&so...Q5NvW0J7-8uC8w

All for free.

Check to see what you have in your region.

[Choirs_Of_Vice]

So I contacted microsoft, linked them to a few threads in these forums and asked for a refund. I received one. My suggestion to others is to go this route because if microsoft get too many negative claims about this game flooding their support agents I am sure that they will raise the issue of this games massive dysfunction to Ubisoft and they are far better equipped financially to get Ubisoft to fix this ridiculously broken game. This is the last time I preorder a game, and the LAST time I buy a game from Ubisoft, period, that's for sure.