Asking for Refunds | Forums

[Drekle]

Instead of filing lawsuits just stop buying Ubisoft games. Their games haven't been that good anyway, and Wildland reviews are trending downward as well.

The problem is more widespread than Ubisoft. Stop buying Season Passes, stop buying games that are empty with DLC content to be added later, stop pre-ordering games entirely... etc..

[FuriousMaximus]

not sure why any of you are SURPRISED

as VIRTUALLY ALL games are released as broken/unfinished betas now

this has been going on for YEARS upon YEARS

lol clueless gamers!

[troops_2015]

not sure why any of you are SURPRISED

as VIRTUALLY ALL games are released as broken/unfinished betas now

this has been going on for YEARS upon YEARS

lol clueless gamers!

Not to the extent some have been experiencing. I, personally, have not bought a game that I was so unable to play due to constant errors before this. Bugs and problems sure, guess I'm just lucky. And the surprise would be to not get a refund for faulty merchandise. The gaming industry has no special privilege to ignore consumer rights.

[RatedChaotic]

I call bs on those claims of recieving refunds. Show your proof! All I see are people claiming they got a refund but they show no proof...Do you really think I will take your word for it? Hell no I wont.

[troops_2015]

I call bs on those claims of recieving refunds. Show your proof! All I see are people claiming they got a refund but they show no proof...Do you really think I will take your word for it? Hell no I wont.

Lol
I call bs on you calling bs because who cares?

[Gretta_Blade]

Yes i would like a refund yes i would like to participate in a class action lawsuit, im tired of companies releasing garbage and if we can set a precedence maybe it will stop. I have family members that are lawyers willing to see what happens if we go at it.

[Rift74]

I dont know about refunds or laws concerning them but I can say the P2P system is garbage, I have spent 40% of my play time rebooting, disconnected or simply not finding games.

Once again Ubisoft has failed another title imo, The Division was a complete disaster to me, it was an altered product to what was promised way before the title was released and they gutted it and sold it as if it was the original product they had promised long before it released. Rainbow 6 Siege and now For Honor, I have just played a bit of Ghost Recon Wildlands and while I am excited for this game I found a ton of problems with it already. That being said I think Ubisoft is slowly losing its reputation for delivering solid titles, it just seems to me they are great idea's but the execution fails to deliver, all of these grade A titles had the promise to be superb but on some level failed to deliver, I can honestly say after these 3 titles my decisions to purchase their products is skeptical at best and I certainly wont buy season passes anymore.

I love Ubisoft and I have been a fan for a very long time but I fell like the quality is just not there anymore, half done games, games gutted before release and just ridiculous issues mar this once awesome game developer. I know some people will disagree but its just my opinion.

[AhSawDood]

A judge can easily look at a case like this and discredit it, the game isn't broken and no one can play, the game is made well and has issues with peer to peer. It's only been 11 days since release, gamers are so ****ing entitled now is disgusting.

First off, Ubisoft never forced you to buy the game, you made the choice based on multiple things such as interest in game, beta, etc.

Secondly, server issues happen with almost every MP game and take some time to fix. I hardly disconnect from a game and it's a rare instances, so while you might have it happen often, you can't just assume suing them will go your way, that's just stupid.

Lastly, they don't have a magic wand, they need to make sure the fix they are implementing won't cause more issues. Plus it has to go through certification for consoles so before getting the pitchforks have some patience as developer fixes isn't just a flip of a switch.

Yes i would like a refund yes i would like to participate in a class action lawsuit, im tired of companies releasing garbage and if we can set a precedence maybe it will stop. I have family members that are lawyers willing to see what happens if we go at it.

[troops_2015]

You can't go straight to 'class action law suit' you need to exhaust all attempts at getting a refund first. Point of Sale is your first call. Google the applicable Consumer Rights information from an official site (UK its gov.org), take notes and then approach them. Take it from there. Credit Card companies have channels for returns also.

I got my refund from Xbox with no problems. Though they did say its a one time deal which is nonsense.

[troops_2015]

A judge can easily look at a case like this and discredit it, the game is broken and no one can play, the game is made well and has issues with peer to peer. It's only been 11 days since release, gamers are so ****ing entitled now is disgusting.

First off, Ubisoft never forced you to buy the game, you made the choice based on multiple things such as interest in game, beta, etc.

Secondly, server issues happen with almost every MP game and take some time to fix. I hardly disconnect from a game and it's a rare instances, so while you might have it happen often, you can't just assume suing them will go your way, that's just stupid.

Lastly, they don't have a magic wand, they need to make sure the fix they are implementing won't cause more issues. Plus it has to go through certification for consoles so before getting the pitchforks have some patience as developer fixes isn't just a flip of a switch.

The main body of your text seems to appeal to some sort of special privileges for the gaming industry when it comes to consumer rights. There is none.

Judges are not gamers, nor IT specialists. What they would most likely see is a multi million dollar company refusing to give a bunch of kids their money back for something that is broken. I wouldn't expect much sympathy to be given to Ubisoft.