1. #1

    Just dance 2017 unlimited subscription not working

    Hi! Yesterday I bought just dance 2017 unlimited 3 month subscription via PSN account but it's not working.Whenever I try to start unlimited songs,it shows"content may not be available at this time".So,is this some technical issue or what ?Why can't I play unlimited song's?Can you help me out??
    Waiting for your reply!!!
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  2. #2
    Ubi-KitKoumal's Avatar Community Manager
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    Hello khalafwaseem,

    May I ask if you were connected to the internet at that time? Otherwise I might advice you to reach our to our support team for it might be a technical issue.

    Cheers,

    KitKoumal
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  3. #3
    I'm having the same exact same issue, 3 mount through ps store. Contacted the support 5 days ago, no reply yet
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  4. #4

    I have buy via PSN and never I dont have the code

    I have bought via PSN Just Dance 2017 Gold (59,99 u$d) and never receive the code to unlock Unlimited.

    How I do to get the code!
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  5. #5

    any news
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  6. #6

    No just dance unlimited song

    I also have the same problem.. I bought just dance 2017 and it says there is a 3 months free trial in just dance unlimited. There is a notification in the upper right of the screen that i am subscribed with JDU. There is also an email from just dance that recognizing my subscription but still there is no jdu song.. Pls help
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  7. #7
    Ubi-KitKoumal's Avatar Community Manager
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    Hello everyone,

    If you are facing issues with your Just Dance Unlimited subscription, please do reach out to our support, our team will be able to investigate the problem more in depth. You can reach our team here.

    We're sorry for the inconvenience caused by the situation.

    Cheers,

    KitKoumal
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  8. #8

    ONLY 5 DAYS!! Have the same issue FOR 25 days!!!

    Originally Posted by PorkyNinjaPig Go to original post
    I'm having the same exact same issue, 3 mount through ps store. Contacted the support 5 days ago, no reply yet
    They are not reponding solving doing anything. Even my demand to get a VALID code to enter manually is not heard!!! No reaction No NOTHING!!!!!What a tech Company!!!!!

    (Case Numbers: 04528305, 04580620, 04594927 and so on!!! I have been trying to explain "Why" questions of my kid and the worst part i have no explanation!!) They are simply paid but gave nothing!!!
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  9. #9

    Just dance 2017 unlimited subscription not working

    Just bought the game today and tried the code to join the 3 month free subscription.. unfortunately it's not working!
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  10. #10
    Ubi-Elyon's Avatar Community Manager
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    Originally Posted by enebetable Go to original post
    Just bought the game today and tried the code to join the 3 month free subscription.. unfortunately it's not working!

    Please send a ticket to support so they can look into this with you https://support.ubi.com/en-GB

    Thanks
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