[XB1]Unreceived Redeemable | Forums

[WallyZ7529]

The reason I'm posting to the forums is because I cant contact customer support any which way I try. I constantly get an error stating that, ": There was an error processing your request. Please try again later." So even though I payed $100 dollars for a game for all this extra content, I only get bits and pieces of the redeemables I paid for and I'm not the only one with these problems. What I want to know is, When are these problems actually going to be remedied? As of now I'm still owed: 37 Days of champion status from the gold edition, The Day 1 War Pack minus the sunbeam emote, the special execution smoke effect from the deluxe section, and the preorder legacy pack. How is this to be fixed when I cant even open a ticket?

[ChaChaCharms]

There are countless others, myself included, experiencing this exactly..

[Aidion72]

If you bought the game through Xbox Microsoft offered me a full refund on the game spread the word maybe if people start looking into refunds ubisoft might actually do something

[ChaChaCharms]

Thing is, I want the game, but I want my paid content, I doubt they will refund me the money if I want to keep the game..