Still no answer from support | Forums

[Hans549]

I contacted them about missing game in my library(for honor)- Almost 8 days and only aswer is we are busy bla bla bla. For this reason i canceled preorder of TC wildlands and south park. So good luck to you.

[nothankyou1234]

Support costs money and time, it's more cost efficient for them to just not do anything since most bugs affect only a small portion of people.



That's how "professional" these people are.


Just move on and issue a refund if you can. Was the first and last time I ever bought antyhing from this publisher.

Well, todays' update hasn't brought any cure to the launch problem that people with dual Xeons + hyperthreading have. The game won't launch for you and hang up on the splash screen if you are running this CPU.


I don't know in what world a game studio can release a game that doesn't even launch for some players and have the audacity to even charge for it.



People are STILL getting the following error: inject_impl.cpp (130) Getting thread context failed. System error code is 5




How can you be so unprofessional and not even aknowledge that this error exists , when so many people suffer from it?


Put your head in the sand until people forget about it ?


It costs more to fix your bugs than to deal with the possible refund of the people affected by it?

[Jamailos]

Hello my dear support,

I was thinking that maybe now is the right time to get answer from you? I can see that u are replying to other people but not sure why are u ignoring my ticket?

Hope to see u soon :-)

[DaWeirdWAAAGH]

Ubisoft supporter AndyG said it's your ISP is trash, your problem and they can't refund money. Then he delete live chat log.

[Dr_Karate]

same here, no answer
quit wildlands and southpark preorder.
will not spend anymore money on ubisoft games

ubi is latin for where btw.

I'd really appreciate an answer. If the answer does help, take your time. But from what Ive read...