Region setup - UAE is wrongly assigned | Forums

[Angiergaming]

Issue:
The UAE (Dubai, most notably) is assigned to a region which looks for asian players instead of EU players. Now, the connection and response times to EU are considerably better than to any asian country. This results in an unstable gameplay experience during multiplayer matches.

Further Details:

• Ping to London from Dubai is ~120ms.
• To Frankfurt is around 130ms.
• To Korea, China, Malaysia ~300ms+.
• Connections drop considerably often to these asian countries while connections to EU are perfectly stable.
• The game itself identifies sessions with asian players to be of less stability and quality by a red ping indicator and noticably more session related errors.
• Connecting to central EU via a proxy to change the endpoint resulted in consistantly green ping indicators and no session dropping.
• Other titles like R6:Siege and Tom Clancy's The Division most notably assign players from this region to european sessions by default. For Honor seems to prefer asian sessions.

Suggested Fix:
Change the default region assignment for the UAE to prefer EU based sessions over asian sessions.

Further suggestions:
Change the region assignments to be based on ping in general instead of geolocation. Cooperate with the Team of R6:Siege to have a look at how they setup the data centres (Siege uses WEU for Dubai and you get pooled with EU players for matchmaking).

[Angiergaming]

Push for visibility!

It CANNOT be that just because some network tech assigned the wrong region pool, a market like Dubai is forced to connect across half the globe instead of sessions right at it's doorsteps.
This needs to be fixed ASAP. And I wonder if there are not other fringe-regions which are assigned to the wrong region pool, too. Speak up!

[MacBait]

Live in a fake country, get a fake connection.

Seems legit to me ahah.

On a more serious note, it just adds to the pile of things to change at the core of the system, as P2P alowing DDOS and stuff at the moment il really a shame. :/

[Angiergaming]

Other Ubisoft titles like Siege, Watch_Dogs 2 or The Division all correctly assign Dubai to the european pool, creating an above average gameplay experience regarding connection stability and latency.

If that wasn't the case, I would never have considered it wrongly assigned. But as my OP provides, there is definitly a misconfiguration.

[Tikeko]

Yes it is clear that they restricted the match-making to Asian countries. Funny thing is that Ubisoft actually solved this problem to some middle eastern countries as stated here:
https://www.reddit.com/r/forhonor/co...o_matchmaking/
They could do something similar to the remaining countries.

Have you tried talking to Ubisoft representive in the Middle east here?
https://twitter.com/malekawt/status/834312639480217600

[Angiergaming]

Thanks for the link, Tikeko. I sent him this link with my findings!

[DaWeirdWAAAGH]

If you have region problem it's your problem. Retarted support said if you connect to chinese players with red ping it's your fault, and your ISP. They no want to refund money or fix it. So, i hope it's last ubisoft's game. I so ****ing hate this scam company. They literally said "**** off" after i waiting 1 week in support. "Contact your ISP and thanks for money". No Honor's Sky.

[Angiergaming]

The issue is not related to an ISP but to how Ubisoft assigned different "regions" to different pools for matchmaking. These assignments are flawed as it has been already acknowledged and they work on it to improve the situation.

This topic is about the findings and to provide information to improve. Please try to keep your personal situation out of it as nobody here can help you with it but Ubisoft support.

[Raiga-kun]

Hey by any chance are you the one who replied to my comment on this reddit thread? https://www.reddit.com/r/forhonor/co...aking/ddwhten/

[Angiergaming]

Hey,

yes I am. You see, this topic is a pressing matter for my gaming peace