[PC]Can't buy Steel on Steam | Forums

[XhodanXeus]

How do I buy steel?

got myself 10 bucks left on my steam wallet and wanted to buy steel but it doesnt work
all it does make some clicking noise

my uplay overlay is turned on
so is my steam atleast it has a checkmark on it but i cant seemt to access it ingame so not sure if thats the problem

but anyhow yea what do i do? everything runs also on administrator mode if that helps
i tryed searching to buy steel using uplay but i rather not since i have 10 euro on steam but even if i wanted to i couldnt find the option/link to do so

also i tried this but didnt work for me
https://support.ubi.com/en-GB/faqs/000026291

Unable to Purchase Steel
QUESTION:
I'm unable to purchase Steel Packs. How to get past this?
ANSWER:
If you get an infinite loading screen when trying to purchase Steel Packs, the following steps should help:

From Uplay:
1. Close the game and Uplay PC
2. Navigate to the cache folder in your Uplay PC installation files (by default, this will be in C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache)
3. Locate the folder named http2 and delete it
4. Restart Uplay PC and the game and try again.

From Steam:
1. Close the game and Steam
2. Navigate to the appcache folder in your Steam installation files (by default, this will be in C:\Program Files (x86)\Steam\appcache)
3. Locate the folder named httpcache and delete it.
4. Restart Steam and the game and try again.

[Naxshe]

Hello, i have the same problem, did you find a solution ?

[XhodanXeus]

Hello, i have the same problem, did you find a solution ?

sadly no not yet no clue what to do
i would try buying from uplay but no clue what the link or were to go

[de8796]

Hello everyone I have found the fix. So for those who have the game specifically through UPLAY (Not Steam) if you uninstall UPLAY from your programs and re-install it works! Hope this helps!

[XhodanXeus]

Hello everyone I have found the fix. So for those who have the game specifically through UPLAY (Not Steam) if you uninstall UPLAY from your programs and re-install it works! Hope this helps!

if you bought the game from steam can you still buy steel using uplay? becacuse i would just buy it from uplay but i cant find where

i would think something like this would be fixed in the first few hrs i mean that is money making. there are people like me who are willing to pay but cant and the longer it takes the less interested i am spending money. no clue why they dont fix this.

[Hammer_Knight]

Well I just waited for 2 hours on live chat support and the response was. "We know it's a problem and we're looking into it."

Never thought I'd struggle at trying to give Ubisoft money.

I'm on Steam btw. I already bought some just fine but suddenly I can't.

Edit: I've found a workaround for Steam users!

Try to purchase steel in game then when the screen pops up right click and click copy page url. Then go to a browser (I used Chrome) and paste the url on the address box.

It'll link you to the same page then it will redirect you into a log into steam screen if you aren't logged into steam through your browser. Log in and the rest where it asks for your steam funds or credit card will pop up as usual. After you authorize the purchase check back in the game and it will automatically process.

[XhodanXeus]

Hello, i have the same problem, did you find a solution ?

i found a solution atleast for me it worked. i read on other games people have problems with the steam overlay (which you need to buy stuff) when they run fraps.
i was and am running fraps. i closed it started steam in administrator mode and this time when i tried to buy something it worked

[XhodanXeus]

Well I just waited for 2 hours on live chat support and the response was. "We know it's a problem and we're looking into it."

Never thought I'd struggle at trying to give Ubisoft money.

I'm on Steam btw. I already bought some just fine but suddenly I can't.

if you have fraps try turning that off worked for me finnaly got some steel. i think they should still fix this issues since alot of people seem to have this problem

[DimakSerpg]

if you have fraps try turning that off worked for me finnaly got some steel. i think they should still fix this issues since alot of people seem to have this problem

THANK You! I just tried to off OpenHardwareMonitor and MSI Afterburner! It worked!

[Mr-Unicake]

From what program? I would love to use this fix considering I have this exact issue.