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  1. #11

    Originally Posted by Eviil_P Go to original post
    Thanks for the response Ubi, I have been through the troubleshooting procedure as have many of my friends here in South Africa, with no luck. This appears to be a regional issue, affecting the entire player base. I will open a support ticket nevertheless.

    To others struggling SA, this wasn't an issue with the closed beta, and was persistent in the open beta, so I think its more likely a matchmaking bug than a lack of players. Hopefully this is something they can acknowledge and look into patching soon.
    i also opened a ticket, lets see what happens.
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  2. #12
    Same exact issue here, also from SA, so badly wanted to play this weekend
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  3. #13
    Im from hungary and i have the same issue...

    also tried everything and sitting here with Open Nat...
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  4. #14
    Originally Posted by Eviil_P Go to original post
    Thanks for the response Ubi, I have been through the troubleshooting procedure as have many of my friends here in South Africa, with no luck. This appears to be a regional issue, affecting the entire player base. I will open a support ticket nevertheless.

    To others struggling SA, this wasn't an issue with the closed beta, and was persistent in the open beta, so I think its more likely a matchmaking bug than a lack of players. Hopefully this is something they can acknowledge and look into patching soon.


    Yes, I am also guessing that this is a regional issue.
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  5. #15

    Okay I may have found a fix. I tried all the suggested fixes and they didn't seem to work at all. I read somewhere else on this forum that a guy deleted all files in his game folder that were older than Feb 14th, I tried that and it didnt seem to work, but I verified and redownloaded the deleted files again but nothing. Then I restarted my pc , and still nothing, so I thought I'd just play against bots and decided to finish the advanced practice. After that, for some reason, my game worked.

    So, if you haven't finished the advanced practice I would suggest doing it, perhaps some weird thing keeps you from playing until you've finished the training. Anyway, that's all I did and now my game is magically working, I hope this helps some of you.
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  6. #16

    Worked

    Originally Posted by Templar101101 Go to original post
    Okay I may have found a fix. I tried all the suggested fixes and they didn't seem to work at all. I read somewhere else on this forum that a guy deleted all files in his game folder that were older than Feb 14th, I tried that and it didnt seem to work, but I verified and redownloaded the deleted files again but nothing. Then I restarted my pc , and still nothing, so I thought I'd just play against bots and decided to finish the advanced practice. After that, for some reason, my game worked.

    So, if you haven't finished the advanced practice I would suggest doing it, perhaps some weird thing keeps you from playing until you've finished the training. Anyway, that's all I did and now my game is magically working, I hope this helps some of you.
    Hey man. thanks for the help, i can now play(so far only tried 1v1 and 2v2).
    I deleted those files you mentioned but I did not verify or redownload them.

    thanks
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  7. #17
    No problem, glad it helped someone
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  8. #18
    It's not a south africa only problem too.. Same thing in some parts of SEA and South america where the matchmaking just does not work
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  9. #19
    Another thing to note is every time I boot up the game, I get the message warning me that 'Faction war is currently available".
    Seems like this is a widespread issue now,would be nice to get a fix!
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  10. #20
    smur0h's Avatar Junior Member
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    Jan 2017
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    28
    Xbox One SA (ZA) is having the same issue aside from the very verry few 1v1 games i managed to get, i have as of yet to play any of the 4v4 and 2v2 modes and this is since launch, ive been involved with the Ubisoft support service for a while now with lots of back and forth although they are really slow to respond, and at this point i have sent them screens of my Port Forwarding, Speed Test, Xbox Advanced Setting and a multiplayer test from the xbox.

    I definitely think that this is a region issue even though we are supposed to be part of the UK region, matchmaking is very broken and its sad because this is an amazing game, i even noticed that the player base has dropped from the 150 thousand mark to 50 thousand and im not sure if its a bug or what but thats a worry to me.
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