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  1. #1

    Game forces hard restart after 1-2 matches

    Specs:
    i7 3770 (no overclock)
    16gb corsair memory (ran memtest for a whole day and its good)
    Samsung 850 evo (according to Samsung magician this drive is in perfect condition)
    Mushkin SSD (no programs let me really test the health but the read write speeds are what they are rated at)
    GTX 970 SLI
    600w evga PSU
    Win 10 pro


    So the game boots up fine, runs smooth as butter during matches, and has no FPS issues what so ever.

    BUT, After I finish a match or two, the menus disappear. I can still see the timer for the next match and then it just keeps loading forever. It's weird because my buddies have said in teamspeak that the match is waiting on me to load in before going to the next screen. They all have to back out of the group in order to start a new match and then I ATTEMPT to control Alt del and end task in task manager. Problem is that after I try to end process, it continues to run and then my PC requires a hard boot. My entire windows desktop freezes and none of my icons or windows shortcuts will open anything. This is the only game I have ever had issues with.

    What I've tried:

    -Reloading windows
    -installing the game on the OS drive instead of my dedicated game drive
    -Updated Video drivers
    -Monitored my CPU and RAM usage, and no issues there either
    -Check video card temps and such, they are perfectly fine (only using half of my memory at 2k res)


    I really have no clue what to do. This has never happened to me on a game before and I work on PC's for a living. I unfortunately don't get any error codes (unless they are stored somewhere in the Ubisoft folder)

    So any suggestions would be great!
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  2. #2
    UbiInsulin's Avatar Community Manager
    Join Date
    Nov 2015
    Posts
    6,492
    Hi Jman2791! Can you provide screenshots/video of the menus disappearing? Does this always happen after a match is finished? Do you navigate to any certain part of the menus before this issue occurs? Thank you!
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  3. #3

    Having the same problem

    I am also experiencing this. I have had to restart my computer every time I have attempted to play. It will work for about one or two matches, then counts down but no menu options are available. In addition, it doesn't display end of the match rewards, and if it does, I can tell it's about to happen by the fact that pressing spacebar doesn't advance my screen or that one of the reward tiles is blank. Then for honor game freezes on that blank screen. Alt F4 and ctrl alt del do not work. I have tried numerous fixes and the same issue. I am a little upset considering I bought the Gold Edition and my champ status is ticking away unused... I have spent more time restarting my computer than I have playing the game. I will try to post a video of the issue, as well as my specs when I get home tonight.

    Specs
    Intel I7 4770 @ 3.4 ghz
    GeForce GTX 1050 TI 4gb
    16 GB Corsair Ram
    Corsair Force LE SSD
    Win 10 Pro
    Video of what happens (Can upload another if it helps since it happens every time I play)
     1 people found this helpful
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