Can't download basic game. Ps4.
My case...... Open 4 weeks.
No support reply.
https://support.ubi.com/en-GB/Cases/04114756
Tried all the standard stuff for installing basic game content but cannot get out of Brooklynn as manhatt an won't install. Afraid to uninstall again as it is a nightmare to get it to install as the disk is dirty or cannot be read. (It is perfect- not dirty).
Anyone know a magic key press sequence to open the gate. A work around. Please help.
Originally Posted by Carrnage135 Go to original post
1. Turn off ps4,
2. Turn on ps4 with power button, hold your finger on power button untill ps4 beeps 2x
3. Then a message will pop up sayin connect controller with usb.
4. After that a menu pops up, like this:
5. You need to do a REBUILD DATABASE. Do not i repeat DO NOT press any other option. It will take about 15/20 minutes to complete.
This REBUILD DATABASE will NOT wipe any data or change any setting. I ust checks for corrupt files and fixes them.
Good luck
Before uou do any of what i said above. Do you bave enough memory left on ur hdd? Ps4 needs about 70% more space free then the games size.Originally Posted by Carrnage135 Go to original post
So if the division is 50gb and you have 70gb left it wont install. Youll need abou 90gb to install a 50gb game.
(Ps4 needs to keep 30/40gb free space, (no idea why)
And this is why users and a healthy community are so important to any successful online game. Great detailed answer.Originally Posted by BADA_187 Go to original post
Now I feel terrible I had an opposing opinion yesterday on some other topic. Detention for me!
Thank you sir!Originally Posted by LepantoESP Go to original post
Its all good man, its just the frustration building up i guess haha.
A discussion or a different opinion is always welcome, its what keeps the human kind healty i guess, unless people abuse it of course.![]()
Guys. Thanks. I got a reply from official support and they sent me to stand delete and reinstall link. 4 weeks waiting and they reply the day I spam public forum. Click my link for update.
Thanks all. Please read my case. I have done all above and am now connected to servers but stuck in Brooklynn. Any way around downloading the game as that is a 3 hour fiddle with bug workarounds to get it up. Disk wont work. Data loading infinite screens. Network doesn't connect. Each fix involves somehow forcing past negative server info and getting the game loaded.
6 times done it and 6 times stuck in Manhattan loading 42% @ end of Brooklynn. All I want to do is play my high char again.
Yes I have only 350mb on my hdd. Lots of space.
Rebuilt database. Etc. Foced the application to close at initial load up to stop servers disconnecting the game load.
Look at my pictures in the case for more info. I think it is open for public viewing.
Thankshealthy community. Still need support to fix it though. I want to return my disk for another so I am sure it is dumb server side stuff. Or a free digital code download. All this trouble occurred on initial install but didn't get stuck iñ Brooklynn.
https://support.ubi.com/en-GB/Faqs/0...r-Honor-on-PS4
Similar connection issues with for honor it seems.
Only ubisoft break my ps4.
Hi, me again.Originally Posted by Carrnage135 Go to original post
I think you have the same problem as i was having when watch dogs 1 came out. I was not able to connect to online invasion etc. I had perfect connection on othet games but none of the ubi games worked fine.
Untill i opened my ports for my ps4.
Depending on the router you have the easiest way to do that is to have a static ip on your ps4, and then put that ip in the DMZ setting in your router.
If you need any help with that im glad to help you trough it.
Thanks Bada_187 for responses.
I have already opened ports. Tough thing to do with out help but found good instructions online.
For info, I don't have for honor - was just quoting their problems from their support forum.
Why do ubisoft release games on ps4 that give these issues. Their errors do not help in how to fix the issue.
When I get home I will rebuild database and check the ports are open. Also think about the static IP and dmz. Not keen on that though. I should be able to play a game without that effort/risk.
Would you happen to have a link to the ports I need to have open.
Thanks again.
Every time in the installation process where the game will not load there is a little work around to get the servers to talk. Loading game data infinite screen.... hit ps4 button and close app and the disk will then continue to load in background for 30 minutes. !!! Ubi servers are the issue.
Looking for the trick to get Manhattan to load.![]()