[PC]can't reach support, no answer via chat or with claim ticket | Forums

[whistlinvaderr]

I bought For Honor for my son this morning and we have realized there is no way for me to send the confirmation to him. I need someone to redirect it to his acct. I don't play games like this and he cant access it. Can someone please help? I have zero response from support ticket this morning or chat attempt this evening. Thanks, Whitney

[UbiInsulin]

Hi whistlinvaderr! So I can see that your account (whistlinvaderr) does own For Honor, which means your son would be unable to play it unless they have access to your account. If you son has a Uplay account, you need to let the agent on your ticket know your son's account information (user name, email address) so they can look into possibly transferring ownership.

[whistlinvaderr]

so what will they need? his email and username? certainly not his password, duh, you already told me, thanks! Whitney