can't play at all! | Forums

[Alcohawk]

So I tried to download the game several times and keep getting the same error ce-36244-9. I've tried everything I could find on the internet to get around this error and nothing worked. I went out and bought a physical copy of the game and guess what, no luck there. I have to download an update WHICH GIVES THE SAME ERROR CODE! I've paid for this game twice now, TWICE! And still can't even load the game up.

[MeetYaMaster]

Contact support, but give them more details. such as console/PC. When the error shows n all that.

According to google search it's possibly a corrupt download. try removing the game fully then reinstall.

[UbiInsulin]

Hi Alcohawk! I'm sorry for the frustration this issue has caused. Please try the steps listed here for troubleshooting this issue. Also try rebuilding your PS4's database if you have not already done so. It's Safe Mode option 5. If this doesn't help, please open a ticket with our technical support team at https://support.ubi.com by logging in, scrolling down, and clicking Contact Customer Support. Thank you!

[Alcohawk]

I've have followed all the steps and rebuilt and reinitialized my ps4, nothing works. I have submitted a ticket and haven't heard anything back yet.