[PC]20% discount SHOP REWARDS CANNOT BE COMBINED WITH ANOTHER PROMOTION error | Forums

[v3n0mcl0ud]

while I'm trying to but the game and use the 20% discount which you but with uplay units it says"SHOP REWARDS CANNOT BE COMBINED WITH ANOTHER PROMOTION" I'm not sure what other "promotion" I have. How do I fix it?

Thanks!

[Big_Daddy_Zay]

second^

purchasing "For Honor"

[ubi-wvlf]

Hi guys!

With all shop-related queries we suggest creating a support ticket with our shop team so that they can provide further assistance! You can create a support ticket here.

[papa_gusa]

Hi guys!

With all shop-related queries we suggest creating a support ticket with our shop team so that they can provide further assistance! You can create a support ticket here.

Hello, I try sending an Email and start a chat several times but it tells me "There was an error processing your request. Please try again later.",
I can't also use my code,
Pleas help and thank you.

[iDiivine]

Apparently terms exclude pre purchase and new items. Just found out from support. Its listed under the button where you get the 20% off code. "Get 20% off the Uplay Shop. Exclude pre-purchase and new release products. Not combinable with any other offer."

[Bakum22]

Yeah, I have the same problem. This 20% off coupon is pretty useless. It's only for normal priced old stuff. If it already has a discount, you can't use the code. If it's a new game, you can't use the code.

[leaninonlife]

You cannot purchase a new game, you cannot pre-order a game, you cannot mix it with any old game that has a discount already. WHATS THE POINT???

I thought for a moment that a game provider had FINALLY done something worthwhile in creating a discount on purchasing games with their rewards system. Especially if when purchasing a game you can earn rewards. Its like a "loyalty" program. That doesn't reward you with being loyal.

Or a loyalty program at a automotive shop that gives you a banana at 50% OFF.

*FURIOUS*

Looks like allkeys has my support once again. Sorry for the momentary lapse in judgement. Should never trust EA. Worse than Steam. AT LEAST ORIGIN has a monthly program for 2.99 that allows you to essentially rent certain games and play NEW games as Demos for a few days before purchasing. ABsolutely the most ingenious idea since cloud based gaming. Been waiting for awhile on this one... Too bad they don't let you pre-play brand new games yet. THEY WOULD SELL SO MUCH MORE AND GET MUCH MORE BUSINESS if they did.... Or do that have so little faith in their own games that they're afraid if someone "previews" it they'll hate it and not buy it for fear of making a mistake?

Come on guys!

[sfreemanoh]

You cannot purchase a new game, you cannot pre-order a game, you cannot mix it with any old game that has a discount already. WHATS THE POINT???

I thought for a moment that a game provider had FINALLY done something worthwhile in creating a discount on purchasing games with their rewards system. Especially if when purchasing a game you can earn rewards. Its like a "loyalty" program. That doesn't reward you with being loyal.

Or a loyalty program at a automotive shop that gives you a banana at 50% OFF.

*FURIOUS*

Looks like allkeys has my support once again. Sorry for the momentary lapse in judgement. Should never trust EA. Worse than Steam. AT LEAST ORIGIN has a monthly program for 2.99 that allows you to essentially rent certain games and play NEW games as Demos for a few days before purchasing. ABsolutely the most ingenious idea since cloud based gaming. Been waiting for awhile on this one... Too bad they don't let you pre-play brand new games yet. THEY WOULD SELL SO MUCH MORE AND GET MUCH MORE BUSINESS if they did.... Or do that have so little faith in their own games that they're afraid if someone "previews" it they'll hate it and not buy it for fear of making a mistake?

Come on guys!

I have to agree here.The fact that they let you use otherwise useless U points for 20% off codes is fantastic, but to limit it to non pre-release items is completely idiotic. Items that already have promotions running, I can see that. But freaking PRE-ORDERS? 90% of the games I buy are pre-orders, and I know a LOT of people roll the same way. The only thing you're doing is making it so that people will either wait until the day of release to get it, or get it from grey market key resellers, so that you (the developers) basically get robbed.

And guys, after the fiasco that was/is The Division, you REALLY need to stop shooting yourselves in the foot like this. Regardless of how you as a company felt it went, The Division rollout was a mess, and each successive DLC just made it more and more obvious that you could give a you-know-what about the gameworld or story, or even fixing bugs. Since, ya know, the main storyline hasn't been touched really since the final pre-DLC mission.

[MerkCiti]

I dont understand what made them think people would use 20% off to buy old games at regular price???