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  1. #1

    Error 0002000115

    After troubleshooting and forwarding all the ports, I am still getting error 0002000115 when trying to join any online session ?
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  2. #2
    Ubi-Stature's Avatar Community Manager
    Join Date
    Oct 2015
    Posts
    1,754
    Hi there, Babu_Yabba,

    Welcome to the forum!

    Can you please try these steps?:

    1. In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
    2. In Device Manager, select Network adapters > the network adapter name.
    3. Right-click (or press and hold) the network adapter, and then select Update Driver Software > Search automatically for updated driver software. Follow the steps, then select Close.
    4. After installing the updated driver, select the Start button > Power > Restart if asked to restart, and see if that fixes the connection issue.

    Once this is done can you let me know if your problems persist?

    Thanks!
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  3. #3
    Originally Posted by Ubi-Stature Go to original post
    Hi there, Babu_Yabba,

    Welcome to the forum!

    Can you please try these steps?:

    1. In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
    2. In Device Manager, select Network adapters > the network adapter name.
    3. Right-click (or press and hold) the network adapter, and then select Update Driver Software > Search automatically for updated driver software. Follow the steps, then select Close.
    4. After installing the updated driver, select the Start button > Power > Restart if asked to restart, and see if that fixes the connection issue.

    Once this is done can you let me know if your problems persist?

    Thanks!
    Replicating this did nothing. Still persists.
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  4. #4
    Originally Posted by Ubi-Stature Go to original post
    Hi there, Babu_Yabba,

    Welcome to the forum!

    Can you please try these steps?:

    1. In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
    2. In Device Manager, select Network adapters > the network adapter name.
    3. Right-click (or press and hold) the network adapter, and then select Update Driver Software > Search automatically for updated driver software. Follow the steps, then select Close.
    4. After installing the updated driver, select the Start button > Power > Restart if asked to restart, and see if that fixes the connection issue.

    Once this is done can you let me know if your problems persist?

    Thanks!
    Problems are still persisting, however apparently I was running the latest driver software. (Killer E2200).

    Also when searching for matchmaking, my profile icon is in a constant state of loading and my player name to the right is just 'joining'. I can however select 'joining' and my profile still comes up.
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  5. #5
    That did nothing for me either - there weren't even any updates for my device.
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  6. #6
    No fix to this ?
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  7. #7
    Since Ubi does nothing on 115 error threads at all, i'll ask you a few questions.
    1. do you run RU-CN client?
    2. did you install the game in beta folder?
    3. Had you got the same issue on betas?
    4. is your nat green?
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  8. #8
    Originally Posted by Wallen.Jenkins Go to original post
    Since Ubi does nothing on 115 error threads at all, i'll ask you a few questions.
    1. do you run RU-CN client?
    2. did you install the game in beta folder?
    3. Had you got the same issue on betas?
    4. is your nat green?
    1. NO
    2. Yes
    3. No
    4. Yes


    =P
     2 people found this helpful
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  9. #9
    Originally Posted by Wallen.Jenkins Go to original post
    Since Ubi does nothing on 115 error threads at all, i'll ask you a few questions.
    1. do you run RU-CN client?
    2. did you install the game in beta folder?
    3. Had you got the same issue on betas?
    4. is your nat green?
    1 - i have no idea what that client is?
    2 - no, played the beta though uplay, then got game on steam
    3 - no
    4 - yes
     1 people found this helpful
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  10. #10
    Originally Posted by Wallen.Jenkins Go to original post
    Since Ubi does nothing on 115 error threads at all, i'll ask you a few questions.
    1. do you run RU-CN client?
    2. did you install the game in beta folder?
    3. Had you got the same issue on betas?
    4. is your nat green?
    1. No
    2. Yes
    3. No, never
    4. Yes, always was.
     2 people found this helpful
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