Deluxe pack issues Xbox one | Forums

[Lefty_the_Kid]

I just talked to Ubisoft support. Its a "known issue" yet they have a stickied thread advertising the content and nothing to say there is an issue receiving it in game. Your best bet is to look into getting a refund. That the only way these companies will learn they cant just release these games and ask for extra money while delivering nothing.

[blocklord547]

Out of the rewards unlocked for the season pass and deluxe edition content, all I got was the sunbeam emote and the unique helmet crests. Left out was the 3 scavenger crates, the exclusive emblem, the 30 day champion status, the execution smoke effect, the deluxe edition emblem, and the 7 day champion status. The season pass and deluxe edition are both downloaded. I have uninstalled and reinstalled them. I uninstalled the beta and tried again. It still says I need to pay for the pass in the store, and the champion status needs to be paid for. I paid $100 dollars for this content and it was denied to me. I hope there are plans for compensation for the people who got ripped off.

I did just speak with an agent and he said the sunbeam effect replaced the smoke effect so that's that issue. But I have all of the same things missing as you are. I also got this thing called a season pass ticket, which just says it tells me stuff about the season pass, why would i want this. I payed $100 for this content, im not paying $40 more for something that should've been included in gold edition. But as Lefty_the_Kid said, it is a "Known Issue" and it isnt a bad idea to look into a refund but give them at least a week to see what they can do to fix the problem.

[Danieldino02]

I am still having the DLC issues and missing content. I have put in a ticket and still waiting for a response back. For a hundred dollars this should have been fixed or resolved by now.

[chrisnrath1999]

Pre-ordered the deluxe edition on XB1, missing content even though it says the pack is installed. Contacted Microsoft support, said they can't do anything, made a support case since the game released (the 14th) but I still haven't had any contact back. Maybe I'm being impatient but I believe if I paid for something, I should get it. Since this seems like a widespread issue, I thought it would be resolved quickly as many people are experiencing this and are basically getting cheated out of their money (at least it seems like it). I'm missing the 2 scavenger crates and the 7-day champion status, but have received the ornaments and emblems. Weird I only get 1/2 of what I paid for. If this isn't resolved within 2 weeks I am going to demand a refund as it kind of seems like false advertising. If ubisoft isn't willing to give us our missing content or doesn't plan on compensating us, all of those who have been affected should demand a refund. It seems like a case of false advertising if Ubisoft is unwilling to compensate those who have been wronged. I say this because there's what seems like a widespread issue, and if they come out with a statement saying there's nothing they can do or just plain out say they won't do anything, that is an issue. That is false advertising, as we have paid extra for something that is supposed to come with the edition we bought but haven't received it, while the company says that they won't do anything to help. This is theoretical as it would take ubisoft making a statement such as that and them showing no proof of any intention to help. While we wait, let's just enjoy this game as I find it pretty competitive and fun. Besides the feeling of being cheated, the feeling of chopping some viking n knight heads kind of sweeten it just a little (like 0.1% because feeling cheated isn't good, especially when mula, guapo, dough, cash monay, etc. is involved). GO SAMURAI BOIII. Hope this ordeal ends soon

[chrisnrath1999]

Hi there, Jono_Jones,

We're aware of the issue and the team are looking into it.

Apologies for the inconvenience!

Any news of compensation or people getting content they paid for

[Cobsohn]

Any news of compensation or people getting content they paid for

My ticket addressing the lack of crates and champion status has still not been replied to. I'm going to get a refund for this game and wait to buy it again once it inevitably goes on sale. As much as I love this game I have to do something and all you can do is speak with your wallet. And if all it really takes to get the $20 (equivalent of buying the items with Steel) crates and champion status is to buy a steel pack, which I've read and heard anecdotally, then please just send a me a code.

[BigBoiTachanka]

Deluxe pack issues
I pre ordered For Honor Deluxe Edition but despite downloading the digital deluxe pack I don't have half of the items like the scavenger packs or my week of champion status. I seem to have only been given the sunbeam effect and ornaments for characters I don't care to use. I know I'm not the only one having this issue. Please fix Or provide some info

I have the same issue and it is really annoying and has left a sour taste in my mouth about the game, although i think the game is great some major glitches and bugs make it at times unbearable to play, please fix this game ubisoft.

[Killimanjaro007]

Let's keep this at the top, any new info?

[WidukindHldlfr]

Same here, bought the Deluxe edition for Xbox one, shows in my games as "deluxe", but plays as standard and I never got my champion status etc etc etc. Has anyone gotten any sort of response or update?

[AngryQ-Tip]

Had same problem at launch with gold edition purchase. Only some stuff showed, so I bought the cheapest steel pack for 4.99 and what do you know.. as soon as it said the transaction was complete..I then get my messages about championship status (season pass) and outfits /emblems available.

Just saying what worked for me-not telling you to spend more money. ( I myself used microsoft reward points from browsing to convert to MS store money>Xbox purchase of steel)