I just picked up my gold edition sealed from gamestop for PS4, When I enter in my code in the PS4 store it tells me "the code you entered may not be correct or is no longer valid"
How do i resolve this or is this a timing thing considering technically (im on PST) the game has not been released yet on the west coast?
I know if I take it back to gamestop they will most likely direct me to Ubisoft or playstation support so I guess Ill start here.
I did the same..... I might look into Ubisoft or playstation support and if nothing turns up... I want my money back, but..... please dev. help me...I want to keep FOR HONOR, so please hear our pled help us, and honor us by rendering new gold codes us... I waited so long for this gameOriginally Posted by GIjoeyjojoe Go to original post
This is a copy of a post in the general forums. Hoping this is just a timing thing with the PSN store not being updated, but if it turns out to be Bogus codes its going to be very disappointing to say the least.
Casey @Ubisoft Support wrote: Feb 14, 2017 at 05:40 AM EST
You will need to contact Sony Support for assistance with this matter. We are unable to provide support for their accounts and CD-Keys as we do not have access to their servers or back-end tools.
If you are unable to download an item to your Playstation console, you will need to contact Sony Support.
All content downloaded to the console is done so through the console network. Ubisoft does not have access to their networks, as stated above, and has no direct impact on downloads.
Sony Support
Phone: 800.345.7669
Online: http://esupport.sony.com/US/perl/contact-sales.pl?
I got this from PS support Chat. "Felix: Let me tell you that by checking the code it completely active and in compatible with the region of your account as well. In this case let me tell you that by checking the upcoming updates on the store. I can see that we will be able to redeem the code once the content is released on the PS Store and this will update will be today.
Felix: So I'm very positive you will be able to redeem the code on your account once the store update has been completed and the content added to the store.