Xbox one Deluxe Edition Content Missing | Forums

[jhav404]

All they said is that it will be added later. Same as the customisations for alpha/closed beta and open beta no time frame has been given.

Do you have a source on this? Because I see there is a tweet by Ubisoft saying that closed and open beta awards will be added later this week, but I see no mention of gold or deluxe edition content not appearing/missing

[PHILABUSTA]

I have not received 95% of my contant , I own the gold physical no crates emblems or champion status not the 7 or 30 day , no smoke effect . This is unacceptable

[hexastatics]

I still don't have my champion Status or any Content of the Deluxe Edition. Did anybody here recieved it so far?????

[Nxtgen_Soco]

There has been like 4 different threads highlighting this issue Ubisoft have said that its a known issue and they are working on it but have no ETA

[SgtAdmael]

I as well did not receive my content from the Deluxe Edition pack for this game, to me it feels all I got was the standard edition content along with the pre-order bonus as well as the Ubisoft Club rewards for being in the beta, that is it.

[severalfndays]

I'm in the same boat folks. I gotta say though, as much as it sux to have content missing that we paid for, I am still just LOVIN this game 😁. And I mean I'm not even close to good at it yet lol. I guess what I mean is nobody meant to do this and of course they'll make it right, that doesn't make it better now but on the positive side we all got a pretty kickass new game to play

[gambit177]

I haven't received any of my rewards from deluxe edition either and on top of that I talked with a Ubisoft expert on the live chat and he said sorry for the inconvenience but there is nothing we can do at this time and said I was getting emailed information and steps to try and fix this and I never got the email. Wow I like the game and all but I'm just gonna return this really irritated me.

[McRebel42]

making this thread to report that on xbox one i did not receive the 7 days of champion status or the 2 crates with my deluxe editon that i purchased.
if anyone knows a fix or how to get these items please let me know.

anyone else have this issue?

I am on Xbox One as well and I am having this issue too! I spoke to someone at Ubisoft Support and this here is the message relayed to me:

"AlexWa (2/15/2017, 8:31:32 AM): Hi, I am sorry for the issue you are having. We are aware of this issue on XBOX ONE. It is currently being investigated. As soon as it is resolved the content should then become available to you.

Me (2/15/2017, 8:33:10 AM): All of it? And I'm assuming my submitting this complaint now let's you know my gamertag affected?

AlexWa (2/15/2017, 8:35:41 AM): I have your details in this support ticket. Soon as the issue is resolved any player that had the issue will be able to access the content. I would keep an eye on the forums as this is normally the first place any updates for issues are.

AlexWa (2/15/2017, 8:36:00 AM): http://forums.ubi.com/forumdisplay.php/868-For-Honor

Me (2/15/2017, 8:38:56 AM): Alright well I guess there's no need in asking about a rough estimate of time as to when this will happen? I do though hope for this terrible inconvenience y'all have caused myself and others like me that you are working up something extra/in addition to the content & bonuses not received by purchasing your deluxe edition game as some form of apology!

AlexWa (2/15/2017, 8:43:58 AM): I Totally understand how you are feeling, I would feel the same. They are working hard to get the issue resolved. I am not aware of any form of compensation. If they was going to give any then it would not be announced until the issue is resolved."

Hopefully this helps everyone as well.

[shaketheshiznit]

I hope they can fix this.

[Tango618]

Did not receive the Deluxe Edition emblems, special execution smoke effect or the seven day champion status