[PC]Uplay Slow Download Speed | Forums

[Ubi-Kay]

Hello,

Please be sure to contact the support team who should be able to help you with this. Be sure to attach the contents of your logs folder as listed here.

[MERT64_TR]

ubisoft said about clean booting. that is basicly reinstalling your windows. it is like resetting your pc and then putting the back-up you made back into it.

[UbiMorning]

That would be correct MERT64_TR!

[Kalevek]

trying to download settlers 7 when I do a speed test I get 230mps but when downloading it stays below 3mps and goes all the way down to 0 this is getting very annoying

[UbiMorning]

Hi Kalevek! You may want to view this FAQ for assistance. You may also want to do a fresh install of the Uplay client.

[TitanBeats]

yall stupid... check task manager the download speed uplay shows is actually the files being moved to whatever drive you pick for the download, my download speed shows 4.7MB/s but in task manager it says uplay is downloading 100MB/s

[AS-Dirlinger]

i have also the same problem 500mbps glasfiber internet but im downloading at 200kbps max

hear is the test i did https://www.speedtest.net/result/8092577868

[UbiMorning]

Hi AS-Dirlinger. Please follow this FAQ.

[revzman123]

Kinda sad that you just can't admit you don't have the same bandwidth available as the other download services. It's not that we're having problems downloading, it's just literally slower than even Battle.net. Steam I regularly get 35MB/s but uplay client tops out at 15.8MB/s on a good day. Even battle.net can get 22MB/s, usually 30MB/s. But not uplay, Yes, my bandwidth is set to no limitation. I was nice and bought it from your store but if I bought it from steam, I'd already be playing it instead of complaining about your low download bandwidth.

edit: even GOG Galaxy hit 26MB/s downloading Hellblade (to a HDD) right after maxing out at 15.8MB/s on Far Cry New Dawn (to an SSD). Nothing changed but the client used to download software.

[revzman123]

yall stupid... check task manager the download speed uplay shows is actually the files being moved to whatever drive you pick for the download, my download speed shows 4.7MB/s but in task manager it says uplay is downloading 100MB/s

Task manager reports that value in megaBITS. So you need to divide that number by 8. Therefore your 100Mbps = 12.5MBps.

MegaBytes vs. Megabits.