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  1. #181
    nvm switched back to GOOGLE dns and it works fine! 10 minutes of downloadings of the greatest FPS game ever made... well i can deal with google dns for a bit in this case
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  2. #182
    UbiExcellent's Avatar Ubisoft Support Staff
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    Sep 2019
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    Hiya NyanMyNecks! Thanks for letting us know that switching to the Google DNS improved these download speeds for you.
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  3. #183
    I have about 500mb/s download and highest it goes is 1mb/s. Also, seeing how many people have the same exact issue, why would you chalk it down to an internet problem, and not a shty launcher.
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  4. #184
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Mar 2017
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    7,279
    @HughMongous - we advise connection troubleshooting as a necessary part of the troubleshooting process.

    If you're still experiencing issues with your connection, please reach out to us via the support website by opening a live chat session or through our social media accounts on Facebook and Twitter so we can look further into this.
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  5. #185
    Its not his internet ! There is a hiccup between his pc and ubisoft to type "I think it's your internet" is the easy way to look at it.
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  6. #186
    Can confirm that as a UK user, that using a VPN to connect to the USA and restarting the Ubisoft Connect client boosted my download from 200kbs max to 12MBs max.

    Is this the old enmity of French racism toward le rosbifs rearing it's ugly head again? Brexit sore? Who knows but the substandard service we receive stinks as bad as our old sayings in return go.

    Do better.
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  7. #187
    ubi-smash's Avatar Ubisoft Support Staff
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    Sep 2019
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    Hey there! I am sorry that this has been an ongoing issue, but if you have already tried our PC Connectivity Steps and still receive the same results, please create a support ticket with us here so we can review this further with you. Please note that the guide shared does not suggest any issues with your internet connection, but to ensure that both Ubisoft Connect and your Internet Provider are communicating properly with each other.
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  8. #188
    I can confirm this worked for me as well. This is very odd. I was using 1.1.1.1 but switching to 8.8.8.8 fixed my slow download speeds.
     1 people found this helpful
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  9. #189
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
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    Sep 2019
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    USA
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    1,202
    Glad to hear that helped you out, WillisFamily72! Let us know if you need any other help down the road!
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  10. #190

    Download speed solution, don't listening admins....

    UBISOFT sucks. I've change vpn from Poland to USA and download speed increased from 350kB to 4mb.... your admins r as..h..es and du...ases. Prolem has been reported 4 years ago in whole Europe and you has not find solution...
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