@HughMongous - we advise connection troubleshooting as a necessary part of the troubleshooting process.
If you're still experiencing issues with your connection, please reach out to us via the support website by opening a live chat session or through our social media accounts on Facebook and Twitter so we can look further into this.
Can confirm that as a UK user, that using a VPN to connect to the USA and restarting the Ubisoft Connect client boosted my download from 200kbs max to 12MBs max.
Is this the old enmity of French racism toward le rosbifs rearing it's ugly head again? Brexit sore? Who knows but the substandard service we receive stinks as bad as our old sayings in return go.
Do better.
Hey there! I am sorry that this has been an ongoing issue, but if you have already tried our PC Connectivity Steps and still receive the same results, please create a support ticket with us here so we can review this further with you. Please note that the guide shared does not suggest any issues with your internet connection, but to ensure that both Ubisoft Connect and your Internet Provider are communicating properly with each other.