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  1. #171
    UbiExcellent's Avatar Ubisoft Support Staff
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    Sep 2019
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    1,269
    Thanks for adding to this thread, Kpl.Eli! If you are still experiencing slower download speeds after reviewing our dedicated guides on fixing various download issues and improving your connection to Ubisoft Connect, then please contact our Technical Support teams for direct assistance with this issue. You can do so over the Support website, or by reaching out over social media (Facebook | Twitter).
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  2. #172
    Tried every thing, and still not working. The best fix it's never buy any game from Uplay Launcher again
     1 people found this helpful
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  3. #173

    Accidentally Fixed

    I change my dns setting

    From
    1.1.1.1.
    1.0.0.1

    to old google dns

    8.8.8.8
    8.8.4.4

    turn offline the ubisoft connect.
    then turn online the ubisoft connect.

    my download speed form 2.5 MB/s going up to full speed 10 MB/s

    *** I dont know how to put the picture 😭🤣🤣🤣
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  4. #174

    Accidentally Fixed (HERE THE PICTURE)

    [IMG]live.staticflickr.com/65535/50868174087_43f762c6d3_b.jpg[/IMG][/IMG]
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  5. #175
    UbiExcellent's Avatar Ubisoft Support Staff
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    Sep 2019
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    1,269
    HellwigHolz BR: I'm sorry to see that these troubleshooting steps did not improve the download speeds for you. In order to have one-on-one assistance with this, please contact our Support teams on the Support website, or over Facebook or Twitter.

    KuKu-ChiLL: Thank you for sharing this workaround! I'm glad to hear that changing your DNS settings resolved this download issue for you.
     1 people found this helpful
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  6. #176
    Changing from 1.1.1.1 to Googles DNS didn't help. Neither did switching back. This is not an issue on the users end. If it were a DNS problem all download services would be imapcted. But no matter what I do, the only limited download speed I see is on Uplay.









    While I was writing this post my download speed dropped even more:



    The Uplay download times remind me of why I spend most of my time on Steam or the borderline virus that is Origin. At least there it doesn't take two work days to download a 35GB game. Fix your Servers.
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  7. #177
    UPDATE: using a VPN to mask my IP as an american one boosted the Download speed to 3.5 Megabyte/s. Apparently it's an issue with the european Servers.
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  8. #178
    Same problem, but you can be happy with that! I cant get higher than 150kb/s
    :/
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  9. #179
    Ubi-Borealis's Avatar Ubisoft Support Staff
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    Jun 2020
    Posts
    2,470
    Hello there v1nc.l3g1t! Welcome to the forums

    I'm sorry to hear that you're encountering slow download speeds. Just to confirm, have you been able to try the steps from this support article?

    If so, would you be able to let us know what other troubleshooting steps you have tried?

    Thanks!
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  10. #180
    2021 uplay servers still struggling...yolo i had Ark survival with all my mods trought steam its like 250gb + done in an hour or so.
    You can link steam to ubisoft launcher but not ubisoft launcher to steam such a shame i could use normal servers to download the game instead of old and rusty ones from ubi qq
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