[Uplay_Shop]Charged TWICE on my credit card | Forums

[WarSkrecky]

Hello, I just uploaded those screenshots.

[UbiDork]

WarSkrecky: Thank you for updating the ticket! This may be the authorization hold. Do you have access to Ubisoft+ at this time?

[WarSkrecky]

Yes, I do

[Ubi-Borealis]

Thanks for confirming that, WarSkrecky! It looks like it is an authorisation hold. You can read more about these here.

[Exoie_]

I was double charged for watch dogs legion i made a ticked i need it resolved asap

[Ubi-Borealis]

I was double charged for watch dogs legion i made a ticked i need it resolved asap

Welcome to the forums, Exoie_!

Thanks for making a ticket. I can see that your case has been escalated for further investigation. Our team will get back to you once they have been able to investigate further. I'm afraid we cannot give definite time-frames, but rest assured it will be as soon as they're able to. We apologise for any inconvenience caused, and appreciate your patience at this time.

[jrsoprano]

Hello Ubi Colls!

Recently I made a subscription for uplay+ and was charged twice for the subscription's price on my card!

I wanted to open a ticket on it, but it was not able either on my own region (hungary) or on UK!

Please help me to sort this out!

Thank you in advance!

Sorted it out.
thanks

[puneetvi]

The same happened with me my card got charged twice for 1 month of uplay+ and now I want my refund asap...

[UbiDork]

puneetvi: Hi there, puneetvi! This should be the authorization hold that will be refunded automatically! If you're still seeing that the charge is on your account, please create a support ticket here!

[Coraje187]

I got charged multiple times for watch dogs legion season pass. Pay pal says twice bank says 3 times. Just waiting to talk to bank manager Monday to make sure its 3 times not two. Sent proof on ticket.