Hi Support,

not sure if this is the right place for technical bugs or support request. Please feel free to point me to the right thread or board.
I am unable to play the Open Beta at all. The game is starting up correctly and shows all intros and texts. I cannot skip any of these screens (maybe that is intendet). When it comes to the main title screen with "Press any key" there is nothing I can do.

The games does not accept any user input. No keypress, no mouseclick no controller input!

The phrase "Press any key" (I play the game in german - see screen below) is blinking and I can move the cursor around, music is playing. So I think the game is not crashed - I can tab to desktop with ALT+TAB, close the game with ALT+F4 and so on. But cannot enter the main menu.

I play on an gaming Laptop which has an external Monitor, external mouse and keyboard connected via usb. As well as an NVIDIA Shield Controller. I disconnected all! external devies, mouse, keyboard, monitor and controller and tried to start directly on the laptop monitor with the laptop trackpad and keyboard. Same behaviour.

I took part on the technical preview months ago with the same setup and everything worked like a charm. But since the closed beta 2 weeks ago or so I cannot enter the main menu.

Do you need more Information on my system? Please let me know. Thanks!


https://goo.gl/photos/1worLuPtQhtAVqah7