How about you make the game in such a way that you don't need to be an IT wizard to get the multiplayer to work?

I've been trying all beta to get the game to work, but whatever I do I keep getting a red NAT.

Since I've bought the pre-order, if on the 14 of February I have to do anything more than go to multiplayer and press a gamemode, in order to play a multiplayer game, will you give me a refund?