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  1. #1

    Connection Failed

    The For Honor servers are unreachable at this time. Please try again later.

    Its been like this since the servers went up I've reset my router, modem, and xbox and nothing works I just get this messages after it shows patching complete.
    Every other game works fine!

    error code 7-00000005
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  2. #2

    same error 7-00000005

    I was able to play closed beta just fine but now cant even get in so I contacted ubisoft support and got this

    Justin U: Thank you for contacting Ubisoft Live Support. Please give me a moment to review your case. In the meantime, feel free to add any additional information that may pertain to your issue, and I will be with you shortly.
    TheLoneSage: Okay
    Justin U: Hey Sage, to get a clearer picture on the situation, are you playing at home or somewhere else?
    TheLoneSage: At Home
    Justin U: And whose internet are you currently using? Is it public, or do you have access to your router?
    TheLoneSage: And like I said no problem with the closed beta. And my nat type is open and 16mb/s
    Justin U: I see, thank you Sage.
    TheLoneSage: Yes it is mine. And I have the ports open*
    Justin U: Awesome. Just to be sure that the ports haven't changed sinced the Closed Beta, can you screenshot your forwarded ports for me, so I can match them up with our current ports?
    Agent Justin U requested a file transfer
    TheLoneSage: I actually have my Xbox on a static ip with a dmz
    File transfer succeeded.
    Justin U: Thanks Sage, give me a bit to look at this.
    Justin U: Alright. I'm looking into whether or not it's a console specific issue.
    Justin U: Okay, this seems to be a persisting issue. I'm viewing all my resources I can on my side, so I appreciate your patience with me.
    TheLoneSage: No problem. Thank you for looking.*
    Justin U: Alright Sage. It looks like you've done most of what you can on your side, and there isn't a clear-cut issue on our side as of right now. I've notified our people here and they're already working on a solution.

    If you'd like I can send you a general troubleshooting guide that you could try out, then periodically trying to get into the server. Would you like for me to do that?
    TheLoneSage: Yes*
    Justin U: Okay. I've gone ahead and sent you that e-mail. Please contact us again if you have any further questions after this.

    Is there anything else that I can assist you with today?
    TheLoneSage: No*
    Justin U: Alright Sage, have a great day!


    so no help
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  3. #3

    Connection Failed

    Exact same problem here, every other game works fine but when I load For Honor Beta. "The For Honor servers are unreachable at this time. Please try again later. For more information contact http://support.ubisoft.com [7-00000005]" This is so stupid, I paid for and preloaded the gold edition of For Honor for $100 and signed up for the Beta back in October of last year. You'd think they would treat us better than this, yet I can't even get into the lousy open beta.
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  4. #4
    yea I also bought the $100 edition after playing the closed beta and now I cant even play. I start the game fine but once it says patch complete it never goes any further.
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  5. #5
    ubi-wvlf's Avatar Ubisoft Support Staff NCSA
    Join Date
    Jan 2016
    Posts
    685
    Hi there!

    Have you tried clearing the cache of your Xbox One? Additionally, have you tried these troubleshooting steps.
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  6. #6
    that does nothing to fix the issue, this is an issue on ubisoft's end, not the player as i have been having this issue since the closed beta. i did every step you guys have and it changes nothing, so please fix your servers before launch day other wise you will have a lot of unhappy players that will probably never buy a ubisoft multiplayer game again. Also wish to point out that my xbox is hard wired right to the modem and not using my router to run internet to my xbox, any other game i play with online functions has 0 issues with connecting, this includes overwatch, diablo 3, trove, and warframe, just to name a few, i can also play these games with 0 issues when my girlfriend is on her xbox gaming with no issues either. THIS IS NOT A USER ISSUE BUT A UBISOFT ISSUE
     2 people found this helpful
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  7. #7

    Wait

    Try to wait at the error message for a couple minutes, I got in the game for once!
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  8. #8
    SlashingElbow's Avatar Banned
    Join Date
    Feb 2017
    Posts
    379
    Originally Posted by pvptyler Go to original post
    The For Honor servers are unreachable at this time. Please try again later.

    Its been like this since the servers went up I've reset my router, modem, and xbox and nothing works I just get this messages after it shows patching complete.
    Every other game works fine!

    error code 7-00000005
    I have the same problem and 5 support tickets later i have gotten no answer. What is up with ubisoft? Do they really dont care at all?
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