[PS4]Keep disconnected 0006000037 | Forums

[elotaran]

Same here on PS4 in the middle of an Elimination/Deathmatch round.
"An error has occurred. Returning to main menu. (0006000021)

[S4slen]

Hello guys,

i solved this problem for myself by just setting up the IP manually.

I have received this error during the Closed Alpha, Closed Beta and Open Beta more and more frequently. Especially during 4vs4 PvP matches and sometimes during 2vs2 PvP.
Bot matches and PvP duels worked fine most of the time.
Yesterday the problem grew huge and i looked for a solution. I came across this thread and noticed that i am not the only one...
Finally i managed to fix this by trying things out.

I play in Germany on PS4:
NAT-Typ 2 - game says it´s moderate (written in yellow) [Setting the NAT Type to Open did not work.]
MTU: automatically
No Proxy Server

Maybe it is worth telling that i have to play via WLAN(!!) which is not that fast and rather unstable. Sometimes there are tiny lags but no errors anymore. So i guess it is not only a matter of internet speed or connection quality.
However, this "fix" worked yesterday in the evening at least and i hope i can play without this error today as well.

I hope this helps anyone else!

[SquidBean_]

Setting which IP to what? your router ISP IP? or the local LAN ip for your computer only? most people can't used fixed IP due to the way internet is provided, it will change IP every few days. So can you be more specific?

Hello guys,

i solved this problem for myself by just setting up the IP manually.

I have received this error during the Closed Alpha, Closed Beta and Open Beta more and more frequently. Especially during 4vs4 PvP matches and sometimes during 2vs2 PvP.
Bot matches and PvP duels worked fine most of the time.
Yesterday the problem grew huge and i looked for a solution. I came across this thread and noticed that i am not the only one...
Finally i managed to fix this by trying things out.

I play in Germany on PS4:
NAT-Typ 2 - game says it´s moderate (written in yellow) [Setting the NAT Type to Open did not work.]
MTU: automatically
No Proxy Server

Maybe it is worth telling that i have to play via WLAN(!!) which is not that fast and rather unstable. Sometimes there are tiny lags but no errors anymore. So i guess it is not only a matter of internet speed or connection quality.
However, this "fix" worked yesterday in the evening at least and i hope i can play without this error today as well.

I hope this helps anyone else!

[S4slen]

Setting which IP to what? your router ISP IP? or the local LAN ip for your computer only? most people can't used fixed IP due to the way internet is provided, it will change IP every few days. So can you be more specific?

1) I navigated to Settings/Network/View Connection Status in the PlayStation-Menu
2) I took a picture of the settings/numbers listed (IP-Adress, Subnet Mask, Default Gateway, Primary DNS, Secondary DNS)
3) I navigated to Settings/Network/Set up Internet Connection
4) *Chose LAN or WLAN
5) Chose Custom afterwards
6) IP Address Settings: Manual
7) Type in the numbers you took a picture of before. (I personaly changed the last number of the IP Adress from 48 to 8, just trying things out)
8) Keep the other settings. (MTU: automatic, No Proxy Server)

That´s what i did. I don´t have access to the router because i live in a dormitory so i can´t tell you more about it.

[PathlessMoss]

Still having the same issues on the full game. Any updates on this yet?