game wont launch | Forums

[twohi]

little black window comes up then closes in 2-3secs. Nothing else happens.
No errors in uplay
Not showing errors in msinfo
Alt+enter doesnt work
reinstalled game
reinstalled ubisoft
disabled overlay
game is in C: drive
Looked for enableenf option in option.ini, wasn't one but changed "displaymode" from 1 to* 0-3, none worked.
Have lastest directx, gpu driver, etc
Called and sent msinfo to support at uplay and said they couldnt help


any suggestions since the community is the only customer support ubisoft has?

[trikster77]

Welcome to the club your not alone there are many of us. So far have not found any fix.

[twohi]

bump for any help or update on this?

[Bengy017]

did you find any solution for this I'm having the same problem

[twohi]

nope. not of curiosity are you using a tv for a monitor or have amd processor?

[trikster77]

I have spent at least 4 hours troubleshooting because I found it weird that I was able to play the game for 2 hours before the black screen killed everything. The best I can tell is something in the patch between the closed and open beta caused this issue and its not on us or Nvidia its on Ubisoft same as the whole Titan cards not supported. Honestly your just going to have to wait for a patch at this point there is not anything that can be done.

One thing I have noticed from the forums is a lot of nividia mobile cards and 700 series gpu's are being hit with this.

[twohi]

It's just weird me and a buddy down the street have the same 970 and he's on right now no issues.

[PeanutIsDaddy2]

It was working before, then I updated my drivers and this happened. rip.

[Mcflexing]

I've tried all the ways to fix it, game still wont launch.

[PeanutIsDaddy2]

Only difference with mine: It doesnt close after 2-3 seconds, it stays open yet still I cannot do anything with it