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  1. #1

    Game will not start, stuck on installation screen

    I have been trying to open the game through Uplay, but after it does the DirectX and the anti cheat software installation, it is stuck at this screen, i have tried uninstalling and reinstalling, restarting my computer, and some of the other methods recommended for people having start up issues, nothing is working. Please help, any information is useful.
    http://imgur.com/a/Le2x3 here is the screen i have been stuck on
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  2. #2
    UbiInsulin's Avatar Community Manager
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    Hi SolidSnake! Have you tried disabling any anti-virus/firewall software temporarily?
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  3. #3
    Originally Posted by UbiInsulin Go to original post
    Hi SolidSnake! Have you tried disabling any anti-virus/firewall software temporarily?
    Yes i have, i have tried everything that was provided in the PC startup and launching thread that is on the forums, i have also tried verifying my files, all to no avail
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  4. #4
    UbiInsulin's Avatar Community Manager
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    Originally Posted by SolidSnake7331 Go to original post
    Yes i have, i have tried everything that was provided in the PC startup and launching thread that is on the forums, i have also tried verifying my files, all to no avail
    Thank you, please open a ticket regarding this issue at https://support.ubi.com . Log in, scroll down, and click Contact Customer Support to do so. Please attach your msinfo and dxdiag files to your ticket. One of our technical support agents will be able to investigate the issue on your behalf.

    What graphics card and CPU are you using?
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  5. #5
    Originally Posted by UbiInsulin Go to original post
    Thank you, please open a ticket regarding this issue at https://support.ubi.com . Log in, scroll down, and click Contact Customer Support to do so. Please attach your msinfo and dxdiag files to your ticket. One of our technical support agents will be able to investigate the issue on your behalf.

    What graphics card and CPU are you using?
    I have a Nividia GTX645, and a Intel I5-4440
    i do have a bit of an outdated graphics card but it held up perfectly fine 60fps on the closed beta for for honor on medium settings
    I have submitted my dxdiag files to the support case but my msinfo32 files are too large and i was not able to submit them


    I FIXED MY ISSUE : I went into my files for the For Honor Beta, and instead of opening it through the usual forhonor.exe, i ran eac.exe , so im assuming EasyAntiCheat was causing the problem, but my game seems to be running correctly now, thank you for your time.
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