1. #11

    Appletv Just Dance wont load.

    This solutions doesent work. Is there any way to open just dance on apple tv. I just remove app and add again on Apple TV. Still dosent work. I this problem on ubisoft or apple side.
    Regards
    Share this post

  2. #12

    As of July 13,2018 -Won't load

    It has been two days and the app will not load. All other apps are playing. The app is not indicating an update is required. Please advise on a resolution.
    Share this post

  3. #13

    Same problem. Just Dance won’t Load

    I did everything , reinstalled and rebooted in different orders.

    Please help!
    Share this post

  4. #14
    The same here... since yesterday. Seems to be a common problem.
    Share this post

  5. #15
    On a Apple TV - 4K unable to launch Just Dance Now, for about 4 days (since 07/10/2018).


    Launch App - Ubisoft Logo - Just Dance Now Logo - Connecting - DOES NOT LAUNCH , goes to Apple Home Screen.

    Case Reference # 06650107
    Share this post

  6. #16
    UbiBlack_Widow9's Avatar Community Representative
    Join Date
    Apr 2007
    Location
    U.S.
    Posts
    16,574
    Sorry to hear you're having trouble, Dipesh,

    Please reach out to our Support Team so they can investigate.
    Share this post

  7. #17
    UbiBlack_Widow9's Avatar Community Representative
    Join Date
    Apr 2007
    Location
    U.S.
    Posts
    16,574
    Hey!

    The issue should be fixed now. Could you please try again and let us know if it's working for you?

    Thanks
    Share this post

  8. #18

    Seems a reoccurring problem...

    I have the update loop right on Christmas Eve when the kids want to play and Ubisoft is off for Christmas. I sent a support ticket, but well, not holding my breath.

    I didn’t expect a broken update for Christmas. I would expect a big developer like Ubisoft to test their updates before going on holiday.
    Share this post

  9. #19

    Same problem, doesn’t load

    Hi there, I’m having the same problem. When I open the app, sends me back to Apple TV home page.

    Case reference # 10443171
     1 people found this helpful
    Share this post

  10. #20

    Same problem, just started this morning

    After a couple months of problem-free gaming, the application just started crashing when “connecting“ during launch. I’ve submitted a ticket and hoping that it is resolved quickly.

    Case# 10444584
     1 people found this helpful
    Share this post