Junior Member
Which I could in Close beta,so what's wrong?
I tried disable all startup and all services(exclude microsoft services)
but it's still there,I can't even play the game.
https://s29.postimg.org/axguihofr/UBI.png
Junior Member
Same problem here. There's another thread about the problem that has gotten some responses from Ubisoft. Currently they are recommending to open a support ticket so they can gather data on the problem.
http://forums.ubi.com/showthread.php...1#post12279402
Junior Member
Junior Member
They still dont know... I have also tried to contact EAC. I have followed every step short of reinstalling my OS. The bug has to be on their side.
Boston D (2/9/2017, 4:03:33 PM): Thank you for contacting Ubisoft Live Support. Please give me a moment to review your case. In the meantime, feel free to add any additional information that may pertain to your issue, and I will be with you shortly.
Me (2/9/2017, 4:03:41 PM): hello
Me (2/9/2017, 4:04:47 PM): I have tried a lot of the basic steps and still have not found a soulution. Im not using x360ce or any reshades that caue the common reason for this error
Me (2/9/2017, 4:05:40 PM): Other than Mod tools for Bethesda games I dont know of anything that would potentially register a problem, I have no issues with any other anti-cheat.
Boston D (2/9/2017, 4:06:20 PM): Hey i can send you some steps to send me the Msinfo on the PC to see if i can see any software that could cause this issue.
Me (2/9/2017, 4:06:33 PM): I can even play !V! if it's against AI
Me (2/9/2017, 4:06:42 PM): sure
Me (2/9/2017, 4:06:59 PM): I have also went into MSCONFIG and stopped all BG applications from running
Me (2/9/2017, 4:07:31 PM): Verified and reinstalled a number of times.
Boston D (2/9/2017, 4:08:03 PM): OK i just need to see the Msinfo to see if i can see anything.
Me (2/9/2017, 4:08:27 PM): cool how do I get it to you?
Boston D (2/9/2017, 4:08:51 PM): I sent the steps via email to you.
Me (2/9/2017, 4:09:02 PM): ok im checking now
Boston D (2/9/2017, 4:09:44 PM): OK
Me (2/9/2017, 4:12:20 PM): almost
Me (2/9/2017, 4:13:38 PM): at least you seem to know where to start lol. so far I have had zero luck, its loading the windows error reporting file now
Boston D (2/9/2017, 4:13:55 PM): ok thanks and this has been a pretty popular issue
Me (2/9/2017, 4:14:44 PM): apparently lol. seems like they would use the same anti cheat as siege.
Boston D (2/9/2017, 4:15:17 PM): It is slightly different, due to the popular ones in siege are aim bots and hot keys.
Me (2/9/2017, 4:15:42 PM): yeah makes sense, Special anti-cheat for special cheats.
Boston D (2/9/2017, 4:16:23 PM): Correct, some of the cheats for this game that we monitor are hot keys
Me (2/9/2017, 4:16:55 PM): Is that like an auto block?
Me (2/9/2017, 4:17:28 PM): I mod games like fo4 and Skyrim never had much interest in online cheats
Boston D (2/9/2017, 4:17:43 PM): Similar, or if another player comes within a certain distance it will auto strike them incredibly fast.
Me (2/9/2017, 4:18:22 PM): I think skill could beat that in this game. You know the unblockables can be parried right?
Boston D (2/9/2017, 4:19:05 PM): Yup but when a player has set it up to where they are hitting you when your 20 feet away.
Me (2/9/2017, 4:19:25 PM): So just copy paste this huge Dxdiag.txt file to the ticket?
Boston D (2/9/2017, 4:19:30 PM): You can winzip it for me
Me (2/9/2017, 4:26:45 PM): got it .
Me (2/9/2017, 4:36:41 PM): sent a .zip and 7zip
Boston D (2/9/2017, 4:36:46 PM): ok one moment
Me (2/9/2017, 4:37:11 PM): no problem, thanks for actually taking the time to look into this.
Boston D (2/9/2017, 4:38:06 PM): Ok try this step for me please
Boston D (2/9/2017, 4:38:09 PM): Close the game, check that all game processes have ended correctly (or close them using Task Manager), and restart the game. Close the game and restart Uplay PC client.
Me (2/9/2017, 4:38:34 PM): ok 1 sec
Boston D (2/9/2017, 4:38:45 PM): ok
Me (2/9/2017, 4:39:58 PM): ok restarted Uplay
Boston D (2/9/2017, 4:40:49 PM): Ok now try to play the game
Me (2/9/2017, 4:41:01 PM): ok
Boston D (2/9/2017, 4:42:13 PM): https://support.ubi.com/en-US/faqs/0...PHERALS-FH-PC/ also these are the only supported controllers for the beta
Me (2/9/2017, 4:42:38 PM): I am on Xbox 360 controller
Me (2/9/2017, 4:42:49 PM): has worked for previous alpha and closed beta
Boston D (2/9/2017, 4:42:50 PM): Ok just making sure.
Me (2/9/2017, 4:43:07 PM): im trying a game now
Boston D (2/9/2017, 4:43:18 PM): Ok
Me (2/9/2017, 4:44:01 PM): instantly the same message. before at least the game loaded for about 20 seconds lol
Boston D (2/9/2017, 4:44:37 PM): Ok so what im going to do is contact my game lead and send him all of this info and then i will email you once i get a reply from him on this issue.
Me (2/9/2017, 4:45:22 PM): ah man. Well what are betas for...
Me (2/9/2017, 4:45:45 PM): well that wouldnt work, seems a lot of people have this problem with dif circumstances.
Me (2/9/2017, 4:46:19 PM): but yeah I understand I hope they can get it worked out and it doesnt delay the launch.
Boston D (2/9/2017, 4:46:21 PM): Yea most of the time the workaround i sent has fixed the issue, you could try uninstalling and reinstalling while i get information from him.
Me (2/9/2017, 4:46:48 PM): ive tried that as well as rebooting the PC.
Boston D (2/9/2017, 4:46:55 PM): And i will update you via email so you dont have to wait in the chat queue
Me (2/9/2017, 4:47:16 PM): sounds good, thanks! I hope we find the solution.
Boston D (2/9/2017, 4:47:19 PM): Ok and no problem. And me to
