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  1. #1

    Nvidia surround no longer working after Velvet Shell update

    On top of everything else going on after the Velvet Shell update, Nvidia surround has stopped working and I'm stuck with just my centre screen working.

    Tried changing pretty much every display option to try and force it to refresh itself and pick up my surround but... no joy.

    Come on ubisoft, you seem to break more than you fix these days and its not good. Do you even test the updates and patches before you upload them to the servers?

    Not impressed.

    EDIT: If anyone else is having this problem please post your OS and graphics card + driver version to try and help troubleshoot the issue. Could it be card specific? Help UBI to help us.

    Might also be helpful to know what hardware it IS working ok on, so please post if you are not having the problem.

    My system: Win 10 Home 64 bit, Dual GTX 970, 378.49
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  2. #2
    Vespura's Avatar Member
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    Originally Posted by Celo_X Go to original post
    On top of everything else going on after the Velvet Shell update, Nvidia surround has stopped working and I'm stuck with just my centre screen working.

    Tried changing pretty much every display option to try and force it to refresh itself and pick up my surround but... no joy.

    Come on ubisoft, you seem to break more than you fix these days and its not good. Do you even test the updates and patches before you upload them to the servers?

    Not impressed.
    Usually when this happens a clean re-install of NVIDIA drivers seems to work for me, check here: http://www.geforce.com/drivers
    Download and install GeForce Experience and in the installation window select "perform a clean install".
    Hope this helps
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  3. #3
    Thanks for reminding me of the obvious thing to try. Had one of those days and didn't think to try updating graphics drivers.

    Unfortunately though it didn't work. Still stuck with centre screen only and I feel like I'm playing with blinkers on. Lost 2/3 of my vision.

    I'm assuming your surround is still working ok after the update?

    Anyone else having this problem?
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  4. #4
    Originally Posted by Vespura Go to original post
    Usually when this happens a clean re-install of NVIDIA drivers seems to work for me, check here: http://www.geforce.com/drivers
    Download and install GeForce Experience and in the installation window select "perform a clean install".
    Hope this helps
    Thanks but that didn't work for me, clean install, reboot, still only one screen, ugh I feel blind!
    970, triples...
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  5. #5

    Surround not working!!! HELP!

    Nvidia Surround no longer working after Velvet Shell update. Only center monitor is working regardless of settings. Re-install drivers, games etc.....no avail. GTX970 card.
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  6. #6

    Rainbow Six Siege Velvet Shell NVSurround Broken - 2 Black Screens - Aspect Ratio

    Hey guys, same issue for me with Velvet shell. Messed around with all settings. Deleted game ini file in My Documents. Tried to have GeForce Experience set GFX. In game I have 2 side screens black. Now very interesting - if you do the benchmark - it shows on all 3 screens. Can you guys see if benchmark works like it should for you?
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  7. #7
    Same here - benchmark runs fine on all 3 screens but the game is confined to centre screen only.

    @Stahpills - what graphics card do you have?

    So far there are 3 of us all having problems with GTX 970 cards.
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  8. #8
    make it 4 of us. same issue
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  9. #9
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  10. #10
    Vespura's Avatar Member
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    Originally Posted by Celo_X Go to original post
    Thanks for reminding me of the obvious thing to try. Had one of those days and didn't think to try updating graphics drivers.

    Unfortunately though it didn't work. Still stuck with centre screen only and I feel like I'm playing with blinkers on. Lost 2/3 of my vision.

    I'm assuming your surround is still working ok after the update?

    Anyone else having this problem?
    I haven't actually played rainbow with my surround setup, but I had similar issues with The Crew after an update. And since they're both Ubisoft games I thought it might have the same fix. But I guess not. Seems like Ubisoft really messed up big this time. I hope it'll get fixed soon, though with the amount of bugs found right now, this one will probably be somewhere at the bottom of their list.
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