[BUG/ISSUE] Ultra Widescreen (5760x1080 res) not working after new patch | Forums

[Momo.TCi]

Hey MOMO

this came form support


Me : this may help you get what i mean http://forums.ubi.com/showthread.php...fter-new-patch

Mike L - " I appreciate your waiting. We are currently investigating the issue reported by players for solution. I would recommend you continue to keep an eye on the official forums or any updates, but I don't presently have a time frame for that issue to be resolved. My apologies for any inconvenience."

So they're aware of the issue and looking for a solution? That's good news.

Did you contact their support department?

[T1M40.PPMj]

Yes i did, was not a simple thing, i opened 3 tickets till i get a clear answer, at least if team is knowing whats happening with eyefinity - surround users.

should we trust Mike L?? i still have my doubts....

[T1M40.PPMj]

https://cdn.discordapp.com/attachmen...2-8-2-3-23.png


the best part of the game maybe is the development team, what a job lol.

sure they didnt get "well done!!!" by the chief

[Skeereboom]

Hey guys,

thank god i am not the only one having this problem.
I am running a tripple monitor 5760x1080 setup with an gtx 970 + i5 4670K @4.4 ghz
lets all hope that this gets fixed soon because i am not playing until this huge bug is fixed

[T1M40.PPMj]

Hey guys,

thank god i am not the only one having this problem.
I am running a tripple monitor 5760x1080 setup with an gtx 970 + i5 4670K @4.4 ghz
lets all hope that this gets fixed soon because i am not playing until this huge bug is fixed

HA, try support, open a ticket and look what you get..... they are investigating and a possible solution will be posted in the forums. Sounds to me that we are lost.

[SUP3R.R3CRU1T]

ubi doesnt fix it ?

[T1M40.PPMj]

ubi doesnt fix it ?

i asked UBI-Kay by private message for a solution on custom resolutions,


"Hello,

The support team asks for your patience whilst this is investigated.

Thanks."

[Momo.TCi]

If it's not an automated reply, then it sounds good.

All we can do now is wait.

[RED_Heige85]

Same Problem here with GTX 1080 and newest Experience and driver version on three screens ...

[T1M40.PPMj]

got another reply from Ubi-Epi, the issue was sent to the dev team earlier today

seems it will be fixed soon i hope.