I Recently purchased Just Dance 2017. Once I launch the game, it goes to the splash screen, and that disappears and it loads into a black screen. I can still access the Xbox One dashboard and quit the game. After waiting 5-8 minutes, it will crash directly back to the home menu. I have tried multiple times to uninstall and reinstall, nothing helps. If anyone could help me, that would be greatly appreciated.
Hello planedec50,
Since it appears to be a technical issue, the best thing to do would be to contact our support in order to receive a more in-depth assistance, you can contact our support just here.
Kind regards,
KitKoumal
Originally Posted by planedec50 Go to original post
Hi there. Were you able to fix this ? I have the exact same problem. Thanks
Did anyone get an answer for this I'm having the same problem and getting fed up with it
Please make sure to get in touch with our Support Team so they can troubleshoot this with you.
Thanks!