1. #31
    I posted this about 2 weeks ago in the "Map Pieces Lost" thread:

    Originally Posted by kinda503 Go to original post
    Was there an in-game notification about the 70 gem reimbursement? I just remembered the other day the game had acted like it was a fresh install, starting in the tutorial level. I logged in and chose Server but I don't recall seeing anything about getting 70 gems. So I'm not sure if I received it or not.
    If it had only given me the option to pick Device or Server then I would have been able to tell if 70 gems were added. But since it acted like a fresh install, I have no idea if I got them.

    Edit: Today (Feb 4th) woke up to the game acting as if it was a fresh install again. I chose server but the amount of gems was definitely the same as it was yesterday.

    Edit 2: Feb 5th, same thing as yesterday.
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  2. #32
    I also still have not received my 70 gems yet. I'm patient though.
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  3. #33
    Same here, I'm still waiting...
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  4. #34
    Originally Posted by Ubi-Negitron Go to original post
    Hi woody7483 and CagBall - You don't have to raise a ticket for it. A lot of other players have already raised ticket so they will be taken care of accordingly.

    Both of you will get those 70 gems today

    Please do confirm too, once you get them!
    Thanks Negitron, but i never got a request to use server data. Today, i decided to force it and cleared my data but my server game did not have 70 more gens.
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  5. #35
    Got my gems, thanks Negitron!
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  6. #36
    I registered a ticket about that, posted comments from time to time for that ticket to remind I'm waiting, but today my ticket was closed since they "did not hear from me for 4 days" rofl
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  7. #37
    CagBall's Avatar Senior Member
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    Originally Posted by NO-bwestlie Go to original post
    Ubisoft support is a joke. It's like that suggestion box on Scrubs, where it's just a paper shredder on the other side of the door ^^
    I've never seen that but I like the idea! I might install one at work!
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  8. #38
    Still waiting for my gems....
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  9. #39
    Since I started this thread I wanted to pop back in with an update. Received 70 gems today and already spent them on Homegrown in the daily shop!!! Thanks Captain Weelie!!!
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  10. #40
    Well i tried both the forums and the support and neither are replying, but here is the support ticket anyway - 04294864.
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