Member
No PM waiting for me so I'm just bumping this back up.
Member
Still waiting for my gems, though we should have to ask because they always say "we can look back through the data and sort everyone out", oddly enough this is the same thing that is going on in Dragon Soul.
What are the laws on customer service within the mobile gaming industry because if they were a company like "SKY TV" which gets fined for bad customer service, then there would be an interesting change of events.
Member
Yet another bump. C'mon RL/UBI, how about a response? You've been conspicuously absent from the forum for a while. You still out there?
Member
Maybe they r having server issues too....
Member
Crickets in here......
Junior Member
Wait, you guys have seen map pieces in the store for Lost descent? I have checked every day, and seen nothing map related. I wouldn't even be able to afford them at the moment having spend everything spinning for later map pieces.
Member
The pieces aren't in the store; they're on the map. Go to where Lost Descent is (assuming you got at least the 4 pieces from the event) and they're purchasable when you tap on the marker.Originally Posted by guest-Bg7YTyQq Go to original post
Senior Member
Still no gems for me! Thanks for nothing!
Community Manager
Hi everyone, it's taken longer than expected, but all of you here would most definitely be getting 70 gems as promised. Also, the track 'Lost Descent' would stay in the Daily Shop until all of you get the gems and get the track for yourself. Do let us know when you do receive the gems too please.
Community Manager
Hi everyone, it's taken longer than expected, but all of you here would most definitely be getting 70 gems as promised. Also, the track 'Lost Descent' would stay in the Daily Shop until all of you get the gems and get the track for yourself. Do let us know when you do receive the gems too please.
Community Manager
Those of you who've raised a ticket for this, please share your ticket numbers with me here, or via a personal message. I'll speed up the delivery of the gems for you guys.
Community Manager
Those of you who've raised a ticket for this, please share your ticket numbers with me here, or via a personal message. I'll speed up the delivery of the gems for you guys.
