1. #1

    70 Gems???

    Can we get an update on the gem credit please? I'm still waiting, as are others, and don't know if I just need to wait longer or if I was missed somehow.

    To summarize, I had collected 6 pieces of Lost Descent from the loot wheel. When Leg 1 ended early, I was awarded 4 more and was able to discover the track. When Leg 1 ended the second time, the track was lost and I was awarded the same 4 pieces again leaving me at 4/10. I then bought the remaining 6 pieces in the store for 10 gems each. I'm only asking for these 60 gems to be credited but if you're offering 70, I won't complain. Thanks!
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  2. #2
    same here
    ticket raised, feedback about 70 gems received, no gems till now
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  3. #3
    Tempelhof_42's Avatar Member
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    Jan 2015
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    Berlin, DE
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    46
    what makes me wonder is that some people already got the gems while the support employee gave response, that a hotfix is in preparation to fix this issue...

    Case Reference #: 04121532
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  4. #4
    PLEASE give us the 70 gems!!! I lost way more than 70 gems and instead of receiving the gems you promised us last week, you instead choose to wait, so many players give up on their lost credit. I am repealed by your lacking and despicable policies. DON'T EXPECT ANY MORE MONEY FROM ME.
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  5. #5
    justinman114's Avatar Senior Member
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    Aug 2014
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    Massachusetts
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    1,971
    RL/Ubi looking pretty bad right now with this game. And not really responding to anything either.
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  6. #6
    Just bumping this back up to get some RL eyes on it. If the gems aren't coming just help me understand why I don't qualify. I don't think that's an unreasonable request.
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  7. #7
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  8. #8
    I got the "choose game" popup twice in the last few days and each said there were 5 more gems on the server save but both server times were after a leg ended and before I had claimed the rewards. Experience has told me that if you choose "server" in that situation, you might not get any rewards at all. Chose "local". Actually glad that it was only 5 gems difference, made the choice easier ;-)
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  9. #9
    CagBall's Avatar Senior Member
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    Dec 2013
    Location
    Yorkshire, UK
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    2,017
    I'm still missing the gems too. I've never received this elusive pop-up!
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  10. #10
    pyNL's Avatar Member
    Join Date
    Feb 2015
    Location
    Netherlands
    Posts
    53
    Did everyone check if they got a PM from capt weelie?

    that's what went wrong for me, he sent me a message i didn't notice, as soon as i replied everything got fixed....

    maybe PM capt weelie yourself spam his inbox!
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