1. #1

    Map pieces lost

    Where is my map pieces to get from KTM Rally. I spend lots of gems to get them. Give my gems back or give pieces back.

    Do not make a statement like "cause of lag". I demand immediate coverage of my loss.
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  2. #2
    Ind-Rellik's Avatar Member
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    Same here I also spend Gems to achieve pieces and after the update i don't have the pieces and the Gems, I really didn't have any problem with this event but after the update i do have a problem. I don't understand how can u provide update so that every one can get fair chance but what about us who lost there pieces as well Gems, wow what a solution RL Dev's. I also demand either provide me my pieces or Gems.
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  3. #3
    Bonxy's Avatar Senior Member
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    Same here, was on 7/10 and now have none.
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  4. #4
    I lost all the pieces!!

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  5. #5
    Me too!! Also lost my track pieces!
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  6. #6
    Me too! I spent a LOT of gems getting about 5 pieces and now they have all gone. I sent the following to ubisoft...

    Since the recent bug fix on the ktm challenge I have lost a lot of my progress. I now have only 1/10 pieces of the map for the new track when I had at least 4. Also, whenever I do a ktm level it says I have a new record when often it isn't. My rankings seem the same but it is now very difficult to try and beat my own score. Also I have the challenge to get 10 bronze medals again.
    I got this response - which unless I have misread my original question misses the point entirely!
    Thank you for contacting Ubisoft Support. As you may be aware we released an update that corrected the issue you had with the KTM event.
    This update removed rewards that you and other players received prematurely.

    We apologize for the inconvenience this may have caused, but be assured that any gems used to upgrade the KTM bike have not gone to waste and the purchased upgrades will be available for the KTM bike when this is earned during the natural progression of the event.
    I have sent another response trying to be as clear as possible that it is the MAP PIECES not any KTM upgrades, and they were earnt on the loot wheel not due to the event ending (mine never actually ended, it just got extended)!?!?!?

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  7. #7
    Ind-Rellik's Avatar Member
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    It's quiet clear after updating the game people are missing pieces of Track which they have earned either by spending Gems or other way, I don't have the screen shot to proof but I'm quiet sure the RL Dev's must have record of our Game to check whether he/she is missing pieces, so in the interest of fairness the Dev's should provide us the Track pieces which we are missing.
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  8. #8
    I agree. I think this is going to have affected a lot of people and seems to be something they didn't consider when doing the update. They should definitely reimburse us the parts of Lost Descent that we earned from the loot wheel before the upgrade.
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  9. #9
    dutscher-DE's Avatar Senior Member
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    the most annoying bug is that the session to ubisoft is wonky. every time i have to restart the whole ****ing app.
    no i have a new record, but because the session was over the record isnt in the leaderboard and is the session is there i cant beat my perfect run...
    make a rollback to uplay!!! damn it.

    PLEASE FIX ALL THE BLOCKER BUGS
    before make new events and content and wonky shizzle

    cheers
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  10. #10
    HU_HeroZero's Avatar Member
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    Me too.
    Unacceptable, since I had spent dozens of gems to get them on the lootwheel by re-spinning. And spent gems for refueling also for this purpose.
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