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  1. #1
    BlackLotusLV's Avatar Volunteer Moderator
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    Frequently Asked Questions - FAQ!

    Hello, 510s!
    This is a list of frequently asked questions. This list will be updated often (if needed). If you have something you would want added to the list, or have a question, post it below and if someone answers it, we might consider adding it to the list.


    Frequently Asked Questions!

    1. Does the Season Pass include Wild Run or/and Calling All Units?
    No the Season Pass does not include existing and will not include upcoming DLCs. Season Pass includes 2 exclusive vehicles (Ferrari 458 Speciale, McLaren 12C), Raid Car pack, Speed Car pack, Extreme Car pack, Vintage Car pack and an extra set of 5 iconic vehicles (2014 Chevrolet Corvette Stingray, Mini COOPER S *COUNTRYMAN 2013, Mercedes-Benz 300 SLR, Nissan Fairlady Z 432 and Cadillac Eldorado Brougham 1957)
    2. All my car parts are platinum level 60, but why isn’t the car 1497?
    Go to HQ and check if you have set your perks properly. As those also affect your car level. The perks in question are:
    On A Dime (Zoe)
    Like a Glove (Omar)
    Shifting Gears (Roxanne)
    Redline (Vincent)

    3. Why can’t I have more then 4 friends in a crew?
    It's due to the limited players per game session that the game was built on that only allows game lobbies to carry a max of 8 players
    4. Can I start a new game?
    No, there is no option to start a fresh game, but you can replay the story missions if you want. And if you want to see the cutscenes, they are available in the HQ.
    5. I haven’t bought the game yet, is it worth it?
    If you ask this to someone who loves the game, they will say yes. If you ask someone who hates the game, they will say no. Play the demo and decide for yourself, as you are the only one who can decide if you want to buy it or not.
    6. Why don’t we get new stickers? Or the existing AI police vehicles for players?
    Licensing. Every sticker, as well as the police-livery is a change to the car, and every change has to get approved by the manufacturer. The AI vehicles are in the game, yes, but are licensed differently (instead of being licensed as cars, they are listed as props). Even in the case of the Dodge Charger the car is licensed differently and “just” applying the sticker to the existing car would require Ivory Tower to get permission from the manufacturer.
    7. I can’t find a certain car in any of the dealers.
    This is because there are more cars in the game than spots at the dealers, so the displayed cars get randomised. In this case, go to the HQ (or any dealer/tuner) and check the collection board. All the cars should be listed there. If you can’t find a specific car, check if the car you want requires you to have a specific DLC, if it does then you will need to purchase the DLC before you can get the car (e.g. to be allowed to buy the G-TR you need to own CAU).
    By clicking on the car in the collection board it will automatically take you to the right car dealer and the right car will be displayed there.
    8. Why is Performance Agera R/McLaren F1 slower than the fullstock? Is it a bug?
    No, it is not. Each spec as a whole is set to have a fixed top speed to maintain a certain level of balance. This is why some fullstock cars are faster than the performance version.
    9. Are the servers down? I can’t connect.
    Every week on wednesdays (around 9.30am Paris time), there usually is a maintenance. During the maintenance you can’t connect to the game servers. Check the Official News & Announcements section on the official forum or @TheCrewGame on twitter to see if a maintenance is on at that moment. If there is no maintenance happening, some error may have occured. In that case, check the General Discussion section to find threads of users with the same error code you are currently getting. If you can’t find anything, contact the Official Support and, optionally, open a thread yourself to ask for users with the same issue (and maybe find some solutions).
    10. I can’t access some races or events.
    Each race requires you to have a certain specification for the car (so called “specs”, these are: Street [Detroit], Dirt [New York], Performance [Miami], Raid [Las Vegas], Circuit [Los Angeles]). If you don’t own the spec required for the race, go to the tuner in one of the big cities to buy it.
    11. I have WR but can’t access the Summit.
    If you can’t access the Summit qualifier but own the DLC, then you haven’t done either of those 2: complete 3 levels of Free Drive Stunts or finish 2 Free Drive Challenge races.
    You need to participate in 3 qualifiers to access the summit or buy your way in.
    12. I played a crate mission but i didn’t get any LP(League Points).
    In order to get LP you need to have the chase as a PvP event. So playing it as 1-4 racers against no police players will not reward you LP.
    13. Is the graphics update free?
    Everyone has the same game, the same map and game files. What you see, others see. If you don’t own the Wild Run expansion, you only get locked off from FDC, FDS, Summits, Drift/Drag/Monster specs and Bikes.
    14. Can I register / activate The Crew on Steam if I own it on Uplay?
    No. The Crew only requires UPlay to launch and play. If you purchased The Crew on Steam, it needs to be registered on UPlay to launch and play. However, the game can be added as a “Non-Steam Game” if you wish to have the Steam overlay in game.
    Post by - DatWut, BlackLotus
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  2. #2
    Akorrr's Avatar Senior Member
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    - Which is the best car ?

    - OMG, how I can get this G-TR ?
     1 people found this helpful
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  3. #3
    BlackLotusLV's Avatar Volunteer Moderator
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    Originally Posted by Akorrr Go to original post
    - OMG, how I can get this G-TR ?
    Added something like that. Check 7.
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  4. #4
    Ubi-Gaidheal's Avatar Community Developer
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    Great job on this guys, thank you!

    I'll pin it for you.

    Cheers,

    /Gaid
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  5. #5
    Ubi-Gaidheal's Avatar Community Developer
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    Great job on this guys, thank you!

    I'll pin it for you.

    Cheers,

    /Gaid
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  6. #6
    How come i can't drive the bikes, it's showing me they are available for bucks ? (You need to have Wild Run, to buy them for bucks)

    I have Wild Run, but I still can't play the Summit or Summit Qualifier, how do I get in ? (You can do 2x a short Free Drive Challenge or 3 levels of Free Drive Stunts, then you'll get an access pass for the Qualifiers. You need to participate in 3 Qualifiers to get a free access pass for the Summit)
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  7. #7
    Regarding point 9: the maintenance seems to usually occur at 8:30 in the UK, which will be 9:30 in Paris.
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  8. #8
    BlackLotusLV's Avatar Volunteer Moderator
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    Originally Posted by RcMstr-Dave Go to original post
    How come i can't drive the bikes, it's showing me they are available for bucks ? (You need to have Wild Run, to buy them for bucks)

    I have Wild Run, but I still can't play the Summit or Summit Qualifier, how do I get in ? (You can do 2x a short Free Drive Challenge or 3 levels of Free Drive Stunts, then you'll get an access pass for the Qualifiers. You need to participate in 3 Qualifiers to get a free access pass for the Summit)
    Added to the list of what we might add to the FAQ. Thanks

    Originally Posted by kosigan Go to original post
    Regarding point 9: the maintenance seems to usually occur at 8:30 in the UK, which will be 9:30 in Paris.
    Hmmm... yes indeed it looks like it is so. Thanks
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  9. #9
    I do not know how to add to Number 11 but, you also need to participate in any practice run that has an ! (exclamation point) by them or you will receive error code #3_b7e9bb59_105 here is the steps listed because of error code that I have posted and verified from another user that was what worked.
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  10. #10
    BlackLotusLV's Avatar Volunteer Moderator
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    People have been asking a lot about the LP not being rewarded, so i added it in #12
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  11. #11
    DatWut's Avatar Senior Member
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    He was suggesting questions with his post.
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