1. #1

    Unlimited Songs Missing

    I've subscribed Unlimited on December 22nd on PS4 but the songs just don't appear in game.
    I've checked my internet connection and it is working perfectly.
    The Unlimited stamp is appearing with the days countdown, and I've already lost 14 days with no play.
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  2. #2
    Ubi-KitKoumal's Avatar Community Manager
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    Nov 2016
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    Hello kavad.medeiros,

    Il you're experiencing this issue, we encourage you to contact our support that will be able to assist you with this type of technical issue.

    We're sorry that you're facing such issue.

    Kind regards,

    KitKoumal
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  3. #3

    Same problem

    I have the same problem too, bought 12-month unlimited pass and using it about a month, I have 274 days left but all the unlimited content have gone missing from my game, the unlimited icon in top right on the screen still show that I have the remaining days left. The unlimited content have missing and reappearing randomly from my game several days now, I have open a case at support.ubi.com case number 05458217 three days ago and no update on that.
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