1. #21
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    Hey guys,

    Thank you for continuing to post updates

    The team are aware of there being no login function at the moment and this is part of their investigation into the issue.

    Thank you for your patience and sorry for any inconvenience while this is looked into, we'll post further updates as we receive them
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  2. #22

    Hablé con un trabajador de Ubisoft acerca de este problema.

    Pues sí aún están viendo para solucionar este problema cuanto antes, veo que esto se lleva a cabo desde hace un par de meses. Me avisó que contaría la actualización solucionando este problema por Ubisoft Forums. Ojalá pronto le digamos bye bye "Happy" hola "_Nombre de Dancer Card Principal_" para que gocemos aún más de Just Dance 2017.
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  3. #23
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Mar 2017
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    7,279
    Hey Sebas_ElChido,

    We can only assist in English on this forum, unfortunately.

    If you wish to receive support in your native language, please create a case on the website here.

    Otherwise, if you're able to, please translate your issue.
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  4. #24

    Also having this issue.

    Still having the same issue described by everyone. We know that this issue is under investigation, it’s been months though. Are there any updates at all?
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  5. #25
    Ubi-Ginge's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,991
    Hi mmaalex22112!
    At this time we don't have an update on this. It is still under investigation
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  6. #26
    It is now November 2020, still the same issue! Could you please at least give some feedback? I have Uplay installed on both the phone controller and my xbox one and the ubisoft account is connected to my xbox one. The app still does not have any login function.
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  7. #27
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by SpandexKhan5574 Go to original post
    It is now November 2020, still the same issue! Could you please at least give some feedback? I have Uplay installed on both the phone controller and my xbox one and the ubisoft account is connected to my xbox one. The app still does not have any login function.
    I am afraid we currently have no update on this, it is still being investigated by the team.

    Thank you for your patience
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  8. #28
    Originally Posted by Ubi-WheelyDuck Go to original post
    I am afraid we currently have no update on this, it is still being investigated by the team.

    Thank you for your patience
    hurry tf up ❤
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  9. #29
    4 years past this problem seen. I buyed game from steam and still have problems. 4 YEARS AND STİLL NOT SOLVED.THANKS UBİSOFT. NOW TİME TO REFUND
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  10. #30
    Originally Posted by Ubi-Woofer Go to original post
    Hello everyone,

    Thank you for your continued reports of issues with using your own dancer cards when playing via the Controller App.

    We currently are investigating this issue, and hope to have news to share soon. In the meantime, this article explains how to troubleshoot issues with the application, and contains lots of useful information for setting up your game.
    If I follow the link; I don't see a specific article...
    At least... Not on my phone.
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