PS4Try to solve the login problem | Forums

[Ubi-gabelikes]

My game is not working. Can I get a refund? Support is not helping and they blamed me for the problem. My router is not the problem ! It's ubisofts crappy servers....Refund plox

Any refund requests need to go through support. This isn't something that is handled through the forums.

I understand you are frustrated, we want to get this resolved as soon as possible. Spamming every thread with regarding this problem similar messages consistently is however against the forum rules.

/gabelikes

[nemoDDeeps]

I understand you are frustrated, we want to get this resolved as soon as possible. Spamming every thread with regarding this problem similar messages consistently is however against the forum rules.

/gabelikes

Wow! I can't believe you went there. #prfail

[nemoDDeeps]

Here's another one: If Dlspiro could actually play the game they paid for, they wouldn't have so much time on their hands to spam Ubisoft forums 😂

[djam4ik]

Btw, i heard some story, when one my friend just created another one PSN account on his PlayStation, and can play Division via new account (just link exciting UBI account in game to new PSN account)&

So now he successfully playing by 5 times in a row.

So you can also test it, may be it will help.

[Dlspiro]

Here's another one: If Dlspiro could actually play the game they paid for, they wouldn't have so much time on their hands to spam Ubisoft forums 😂

I think I struck a nerve with gabelikes. On the other Ubisoft needs to get some communication problems sorted out. I don't see any communication with the community and their dev team. This could be part of the problem why it's taking so long to fix this issue.

And I really don't have anything better to do. I was planning on using this time to enjoy the game.

[Vismyr]

Btw, i heard some story, when one my friend just created another one PSN account on his PlayStation, and can play Division via new account (just link exciting UBI account in game to new PSN account)&

So now he successfully playing by 5 times in a row.

So you can also test it, may be it will help.

Confirm that this works. I have created a new account about 3.5 weeks ago just to play this game. Never had an issue logging in, just my main that's having issue. Problem now is that I'm stuck with a secondary account just for The Division and it feels messy.

[AludanPL]

Confirm that this works. I have created a new account about 3.5 weeks ago just to play this game. Never had an issue logging in, just my main that's having issue. Problem now is that I'm stuck with a secondary account just for The Division and it feels messy.

I also confirm that playing on 2nd PSN account on the same console works ... but this doesn't fix the problem - i'd like to play on my real PSN account like probably everyone

[adammarkwalker]

tried everything recommended above...

Open all necessary ports on the router.
Enable PS4 in DMZ
Give the miracle UNLINK of PSN in UPLAY (which by the way does not work)
Uninstall and install the game again.
login using different ps4 account


none work

[mindhack7]

tried everything recommended above...

Open all necessary ports on the router.
Enable PS4 in DMZ
Give the miracle UNLINK of PSN in UPLAY (which by the way does not work)
Uninstall and install the game again.
login using different ps4 account


none work

Pray and expect a miracle.
The only solution in my case has been to leave the game and re-enter. Sometimes on the second / third try I can play there.
Try it.

[Kourteous]

We are working on getting this issue resolved as soon as possible.

/gabelikes

I'm having the very same issue. The very same issue doesn't happen on Rainbow Six Siege.