1. #1

    JD2017 Mashups unplayable

    Hey guys,

    a couple weeks ago i gifted JD 2017 to my girlfriend, together with 1 year Just Dance Unlimited.

    The game works flawless, except for 1 category.

    Everytime she goes to any song in the Mash Up category, the game says 'Server Unavailable'' and crashes back to the controller select screen....

    So she cant play ANY song in that category!

    Every other song (on the disc as well as on Unlimited) works fine.

    Any help or ideas?
    Share this post

  2. #2
    Ubi-Elyon's Avatar Community Manager
    Join Date
    Oct 2015
    Location
    EMEA CRC
    Posts
    433
    Hey

    This is may be caused by a connection issue. Try this guide >> https://support.ubi.com/en-GB/Faqs/0...s-in-JustDance
    Share this post

  3. #3

    Mashups unplayable

    Originally Posted by Ubi-Elyon Go to original post
    Hey

    This is may be caused by a connection issue. Try this guide >> https://support.ubi.com/en-GB/Faqs/0...s-in-JustDance
    But if this is not happening on other Unlimited songs, why do this happen with theses songs (only this tab)? I'm experiencing the same issue and I only was able to play the first mashup (with lucky) without changing anything in my internet connection. If I change those internet settings, it will probably cause issues to other games or even to the connection on my PC.

    Is there any other solution to this issue instead of changing internet settings?
    Share this post

  4. #4
    Ubi-KitKoumal's Avatar Community Manager
    Join Date
    Nov 2016
    Location
    @KitKoumal
    Posts
    325
    Hello paulodb,

    It might be a local technical issue. We're sorry to hear that you're facing this problem today. In order to identify the source of the problem, we would advice you to contact our technical support team so that they'll investigate your issue more in depth. You can contact them just here.

    Cheers,

    KitKoumal
    Share this post