Haven't received R6 Credits | Forums

[Skoz_Piracy]

Hi,

Please take a few moments to submit a support ticket to our customer support team HERE so they are tracking this issue.

We are aware of the issue and are working to fix it.

Case number # 04007890 4 days in and still can't use what i paid $50 dollars for!! How can i get a refund?

[dey.koushik]

Hi,

I am planning to buy R6 credits from steam but i dont know how to buy that or where i will get that link. Can you please help me.

Also I am from India so so I cant buy anything from UBISOFT due to currency problem. Is there any chance to change the Currency Mode from Euro to INR.

[YaBoiPotato]

It’s been almost 2 days I bought it from the PlayStation store because the game doesn’t let me buy any currency packs the game says its the store can’t be accessed at the moment, I bought 20 dollars worth of R6 credits please give me my R6 credits

[Ubi-Gumdrops]

Hello! Please reach out through a new support case and provide proof of purchase for your credits and we can look in to this for you.

[ImPhobia.]

I bought 19.99 r6 credits (2670) and i have not got them yet please help.

[Yaboiskeetyeet]

I made 3 purchases of R6 credits. I received 600 credits instantly but my other 2400 has not appeared in my account. #10361189 I have contacted support. I am also curious why 1 purchase worked and the other two did not. Any help would be much appreciated. Thanks.

[Ubi-Trippn]

Hi folks,
With this I would suggest contacting our support team directly on our support site as they would be more suited to assist you than myself over the forums.
Please include any proof of purchase you have when you do as it allow us to investigate this swiftly.

[imSP3CTREx]

I’ve bought r6 credits on PS Store last week and I’ve checked up until now ( i even deleted the game and reinstalled) but I still haven’t received it I have proof of transaction from my playstation and such so pls help me I’m getting pretty pissed about it.

[BillClawsby1]

i have my steam overlay on i have my card linked i bought the season 5 pass just fine but i cant buy credits every time i try it tells me wait a second so i wait an hour and try again it say wait a second again then i get an email saying it was fraud when i was the one making the purchase its really annoying because i just want some r6 credits

[UbiKoality]

Hi imSP3CTREx and BillClawsby1. I'm sorry for any inconvenience these issues may have caused you! Please create a ticket at support.ubi.com for the team to investigate this further for you both.

imSP3CTREx, please be sure to include a screenshot of your receipt from the PSN Store for this purchase!