[Ubisoft_Account]Purchased game not showing up | Forums

[Ubi-Pickles]

Has anyone got their games recently?

I am sorry for the delay in response to your ticket. I am forwarding it to an agent for assistance.

[DualityGamer]

I am sorry for the delay in response to your ticket. I am forwarding it to an agent for assistance.

Thank you! CASE NUMBER: 04007280

[bigfucfries]

Not a single update, only saying we are forwarding the issue and stalling. What the hell is going ubisoft? Zero communication, how hard is it adding digital content to my account, i even have the receipt in my order history. Dont buy from uplay.

[iericsson1]

Hi I bought a AC: Syndicate Season Pass 30mins ago.. Used a promo-code (-20% using u-play coins). Why can't I still see it on my game list? I can't download it. Unlike AC3 and AC4, it appeared in an instant after I paid for them BUT without using any uplay coins. Please. A little help guys....


Order number: 01167960

[Ubi-Kay]

Hello, the support team will be in touch as soon as possible. Thank you.

[iericsson1]

Hello, the support team will be in touch as soon as possible. Thank you.

Still no update about my concern? its almost 2 days now. The game I bought is still not appearing on My Games for me to download. Geez.. please help....

[DualityGamer]

I am sorry for the delay in response to your ticket. I am forwarding it to an agent for assistance.

It has been a week now since your reply. How is that agent coming along?
I dont like to be this clingy. But I feel like I need to, considering that nothing has happend by my ticket.

[bigfucfries]

Still no update about my concern? its almost 2 days now. The game I bought is still not appearing on My Games for me to download. Geez.. please help....

20th Jan. still no game received after almost a whole month. Its pathetic at this point.

[DualityGamer]

I got my game last Friday. I hope you've gotten yours too

[Death_M0cker]

got the same problem with Division not showing up in my game library after activating it
sent an email to ubisoft support at 26/01/2017 not a RESPONSE everytime i check up on it
it shows me that my case is in progress and they are working on it but till when?
can't wait forever!!!!!