🛈 Announcement
Greetings! Far Cry forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #1
    Darthvaper1's Avatar Junior Member
    Join Date
    Dec 2016
    Location
    Pangaea
    Posts
    2

    Far cry 3 service is not available

    Bought the deluxe version of Far cry 3 last night and I've not been able to connect to the servers to download the expansions, I'm really not fussed about multiplayer but I saw this was on sale last night and even though I bought the game previously on 360 I thought it was worth the money to play the expansions alone. So you can see my frustration at not being able to access these expansions. I've tried following all the online steps i could find, i turned off my firewalls and anti-virus software and still nothing, I emailed customer services almost straight away so it's been nearly 24 hours now and still no word back.
     1 people found this helpful
    Share this post

  2. #2

    Same problem here.

    Originally Posted by Darthvaper1 Go to original post
    Bought the deluxe version of Far cry 3 last night and I've not been able to connect to the servers to download the expansions, I'm really not fussed about multiplayer but I saw this was on sale last night and even though I bought the game previously on 360 I thought it was worth the money to play the expansions alone. So you can see my frustration at not being able to access these expansions. I've tried following all the online steps i could find, i turned off my firewalls and anti-virus software and still nothing, I emailed customer services almost straight away so it's been nearly 24 hours now and still no word back.

    I hv bought the deluxe version of Far cry 3 too.
    Could you solve the problem?
    If you can solve it, please let me know.
    Share this post

  3. #3
    Darthvaper1's Avatar Junior Member
    Join Date
    Dec 2016
    Location
    Pangaea
    Posts
    2

    Still no word yet!

    Still no word from support (although I guess it is Sunday) but still this is really annoying, You'd think a multi-billion dollar company like Ubisoft would have the resources to offer better support. and it's an even bigger joke that the contact number is a premium rate number, as if they don't make enough money off us!

    Don't suppose you've had any joy yet have you board?
    Share this post

  4. #4

    same here "Far Cry 3 service is not available"

    I have the same Problem.
    It seems not to be a network-settings problem on my PC cause i installed it on my laptop too and it's the same.

    Two friends of mine have the standard version. One via steam and the other via UPlay. Both have no problem playing co-op.
    Please help.

    Let me know if you fixed it.

    thx
    Stefan
    Share this post

  5. #5
    Same problem here... Bought Far Cry 3 Deluxe but the game won't connect to servers. I am unable to play coop, multiplayer, custom maps ....
    Far Cry 4 works perfect. Other games from uplay too, just this FC3 ! Heeeeeeeeeeeeeeeeeeeeeeeeeelp !
    Share this post

  6. #6
    UbiVertigo's Avatar Community Developer
    Join Date
    Oct 2015
    Posts
    1,445
    Hey all, please head over to this thread and follow the instructions that I've left there.
    Share this post

  7. #7
    help me pleease to Go Online. I Made a Ticket

    REFERENCE NUMBER 05733746.
    Share this post

  8. #8
    same problem here - Ticket 05781756

    When I try to connect to Uplay to play co-op it tells me "The far Cry 3 service is not available. Please try again later"

    I have 2 cd-keys on U-Play for Far Cry 3 (one was obtained as a gift with AMD bundle and the other was purchased by mistake on Steam), not sure if that might be the problem

    I have tried installing both the game Steam and U-Play but I have the same problem.

    I have deactivated firewall, reset router but no success, reinstalling U-Play and followed the instructions at

    https://support.ubi.com/en-US/faqs/0...Issues-PC-FC3/

    I have another pc in the same local network (with a different Steam account and a different cd-key in order to play co-op) and with that pc it works with no problems (so it's not modem/router issue otherwise it would not connect also with that pc)

    EDIT: I have checked firewall and router logs. Both TCP (remote 80 443) and UDP can pass, but UDP does not get any reply

    EDIT 2: Regarding UDP ports (local port 9000, 21800-21845), I can see only UDP 9000 towards ip 216.98.54.140 (Ubisoft Entertainment) but it appears as unreplied (pretty suspicious)

    EDIT 3: I can see this error message in the Ubisoft game launcher logs (C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs)

    ERROR UplayUser.cpp (273) Warning: Deprecated function UPLAY_USER_GetCredentials called by 46
    Share this post

  9. #9
    I found the solution for my problem. Not sure if it will work with you but it's worth trying.
    In my case UplayProfile LockString was empty

    Follow these steps:

    1) go in C:\Users\<user name>\Documents\My Games\Far Cry 3

    2) open GamerProfile.xml

    3) check if UplayProfile LockString is empty. In my case it was <UplayProfile LockString="" />

    4) if it's empty, rename Gamerprofile.xml --> GameProfile.old

    5) Remove Uplay and reinstall it

    6) Launch Far Cry 3

    At this point GameProfile.xml should be recreated and now UplayProfile lockstring should be present with a string like <UplayProfile LockString="abcdefghijklmnopqr" />
    Share this post

  10. #10
    Sadly reinstalling Uplay didn't help, Lockstring field is still empty...
    Share this post